Strategies: Improve energy efficiency and develop renewable energy.

Targets:

1. A 50% reduction of carbon emissions compared with 2020
2. 100% IDCs on renewable energy
3. As the first domestic telecom operator to advocate joining the EV100 initiative, we have made a concrete commitment to achieving 100% electrification of engineering and company vehicles by 2030.
4. The first telecom company to commit to No Net Deforestation and Net Positive Impact by 2030.

1. Carbon emissions decreased by 164.7 thousand tons (20.88%) compared to 2020.
2. IDC facilities utilized 67.72 million kWh of renewable energy, accounting for 35% of total consumption.
3. The parent company obtained ISO 14064 greenhouse gas verification certificates (Scopes 1, 2, and 3).
4. All subsidiaries (including 3 publicly listed and 18 non-listed companies) have completed verification and obtained greenhouse gas verification certificates (Scopes 1 and 2).
5. Attained the top rating, LEVEL A+ Excellence, in TÜV NORD’s TCFD Conformity Assessment.
6. Passed the Science Based Targets initiative (SBTi) long-term net-zero target review.
7. Completed carbon footprint verification for all 443 directly operated service centers.
8. Joined the EV100 initiative with the goal of 100% electrification of engineering and corporate vehicles by 2030.
9. Leading the industry by publishing bilingual (Chinese and English) TNFD reports; promoting the Hundred-Species Restoration Project; implementing AI-enabled monitoring system for the black-faced spoonbill; organizing the “No Net Loss and No Deforestation Forum” and other biodiversity initiatives.
10. Established a corporate volunteer program that cultivates volunteers’ scientific expertise and certified 127 citizen scientists for tree carbon.

Strategies: Strengthen the awareness of gender equality, increase the ratio of female managers, establish the education support ecosystem in the rural areas, and create the production and sales team.

Targets:

1. Increase in the ratio of female top managers to 20%
2. Digital empowerment to 22,000 beneficiaries of disadvantaged groups in the rural areas cumulatively
3. 198,000 small and medium-sized enterprises cumulatively with digital environments and innovative business models

1. The ratio of top female managers of 17.5%
2. Digital empowerment to 18,200 beneficiaries of disadvantaged groups in the rural areas
3. 97,500 small and medium-sized enterprises cumulatively with digital environments and innovative business models
4. 42,140 new enterprises to build internal digital environments
5. 5,677 new enterprises to establish new business models with digital tools
6. 156 Corporate Sustainability Manager certificates and 15 CDMP certificates for data governance as the company in Taiwan with the most certificates
7. Increase in the proportion of emerging technology talent by 5.3% (to 37%)
8. An “Outstanding Entity” recognized in the CIP of the Executive Yuan for four consecutive years for network resilience protection for all
9. The only group with an “A” rating in the cybersecurity evaluation of the Executive Yuan for five consecutive years
10. Enhanced network resilience through LEO, MEO, GEO satellite constellation deployment and cable undergrounding for rural areas
11. Five incentives for a happy workplace to encourage employees to be “willing to marry, dare to give birth, and happy to raise children”: pay raise and food allowance, additional ESOT bonus with the new labor pension system, relaxed promotion requirements, increased employee remuneration ratio, and one-time bonuses
12. Launch of the Women’s Power Star Program to organize lectures by female CEOs and parenting experts to promote gender equality awareness

Strategies: Improve ESG ratings and link the variable compensation of senior managers with ESG indicators.

Targets:

1. "AA" of MSCI ESG Ratings attained in 2025; "AAA" in 2030
2. 30% of the variable compensation of senior managers linked with ESG indicators

1. Increase in the linkage between the variable compensation for executives and ESG indicators to 25% while expanded scope of assessment targets
2. AA” in the S&P Global’s Issuer Credit Ratings, the first and only one in the global telecommunications industry
3. S&P Global’s Sustainability Yearbook - Top 5% in S&P Global ESG Score
4. “AA” in MSCI ESG Ratings
5. Jade Award in The Asset ESG Corporate Awards, the only company in Taiwan with the honor for four consecutive years
6. Received Taiwan’s “Most Committed to ESG” Silver Award (the highest among Taiwanese telecom companies) and Taiwan’s cross-industry “Best Investor Relations” Bronze Award from FinanceAsia
7. Ranked in Time Magazine’s “World's Most Sustainable Companies of 2024” list, placing in the top 2% of sustainability leaders worldwide and securing the #1 spot among telecom companies in the Asia-Pacific region.
8. Received four awards in the 2024 Harvard Business Review (HBR) Digital Transformation Awards.
9. The first and only in the industry to formulate a compensation clawback mechanism and report to the SEC
10. The first telecom service provider in Taiwan verified against the regulations of Taiwan Intellectual Property Management System (TIPS)
11. Implemented ISO 37001 Anti-Bribery Management System to strengthen corporate governance.