2023 Key Performances

Upholding the brand spirit of “Always Ahead,” we achieved outstanding sustainable development results in 2023. These results are not only a fulfillment of our commitment to sustainable development, but also our contribution and obligation to the society and the environment. We shall continue to work to realize the sustainable development goals, promote social progresses, and benefit more stakeholders.

Facet 2030 Strategies and Targets 2023 Key Performances
 

Environmental (E)

Strategies: Improve energy efficiency and develop renewable energy.

Targets:

  1. A 50% reduction of carbon emissions compared with 2020
  2. 100% IDCs on renewable energy
  3. As the first domestic telecom operator to advocate joining the EV100 initiative, we have made a concrete commitment to achieving 100% electrification of engineering and company vehicles by 2030.
  4. The first telecom company to commit to No Net Deforestation and Net Positive Impact by 2030.
  1. A carbon reduction by 126,000 metric tons (15.94%) compared with 2020
  2. 66.94 million kWh (38.8%) of IDCs on renewable energy
  3. ISO 14064 Greenhouse Gases (GHG) inventory certificates (S1, S2, and 3) obtained for the parent company
  4. GHG inventory certificates (S1 and S2) obtained upon verified for all subsidiaries (including 3 publicly traded and 18 privately held)
  5. Conformity check for the TCFD Recommendations on climate-related financial disclosures passed with “Level 5: Excellence” grade
  6. The near-term targets review by SBTi passed
  7. Becoming a member of RE100 initiative to commit to achievement by 2040
  8. MOD/STB set-top boxes certified to ISO 14067 Carbon footprint of products
  9. EV100 committed to accelerate the transition to electric vehicles for corporate fleet
  10. Launch of the Smart Cloud Carbon Inventory System
  11. Scale-up of the afforestation plan to 8 years for 150,000 trees
  12. An internal carbon pricing system established
  13. 61 key suppliers responded to the net-zero initiative
  14. Participation in the first batch of carbon credit procurement
 

Social(S)

Strategies: Strengthen the awareness of gender equality, increase the ratio of female managers, establish the education support ecosystem in the rural areas, and create the production and sales team.

Targets:

  1. Increase in the ratio of female top managers to 20%
  2. Digital empowerment to 22,000 beneficiaries of disadvantaged groups in the rural areas cumulatively
  3. 198,000 small and medium-sized enterprises cumulatively with digital environments and innovative business models
  1. The ratio of top female managers of 17.5%
  2. Digital empowerment to 18,200 beneficiaries of disadvantaged groups in the rural areas
  3. 97,500 small and medium-sized enterprises cumulatively with digital environments and innovative business models
  4. 42,140 new enterprises to build internal digital environments
  5. 5,677 new enterprises to establish new business models with digital tools
  6. 156 Corporate Sustainability Manager certificates and 15 CDMP certificates for data governance as the company in Taiwan with the most certificates
  7. Increase in the proportion of emerging technology talent by 5.3% (to 37%)
  8. An “Outstanding Entity” recognized in the CIP of the Executive Yuan for four consecutive years for network resilience protection for all
  9. The only group with an “A” rating in the cybersecurity evaluation of the Executive Yuan for five consecutive years
  10. Enhanced network resilience through LEO, MEO, GEO satellite constellation deployment and cable undergrounding for rural areas
  11. Five incentives for a happy workplace to encourage employees to be “willing to marry, dare to give birth, and happy to raise children”: pay raise and food allowance, additional ESOT bonus with the new labor pension system, relaxed promotion requirements, increased employee remuneration ratio, and one-time bonuses
  12. Launch of the Women’s Power Star Program to organize lectures by female CEOs and parenting experts to promote gender equality awareness
 

Governance(G)

Strategies: Improve ESG ratings and link the variable compensation of senior managers with ESG indicators.

Targets:

  1. "AA" of MSCI ESG Ratings attained in 2025; "AAA" in 2030
  2. 30% of the variable compensation of senior managers linked with ESG indicators
  1. Enhancement of the authority of the Board of Directors; the Corporate Strategy Committee renamed to the Sustainable Development and Strategy Committee; addition of Risk Management Committee; the officer in charge of corporate governance changed from a concurrent to a dedicated role; disclosure of individual director compensation starting from 2024
  2. Increase in the linkage between the variable compensation for executives and ESG indicators from 10% to 15%, with an expansion of the linkage to the variable compensation for executives (increased to 25% / expanded scope of assessment targets) in 2024
  3. No.1 in the global telecommunications industry in the DJSI Dow Jones Sustainability World Index
  4. “AA” in the S&P Global’s Issuer Credit Ratings, the first and only one in the global telecommunications industry
  5. S&P Global’s Sustainability Yearbook - Top 5% in S&P Global ESG Score
  6. “AA” in MSCI ESG Ratings
  7. Jade Award in The Asset ESG Corporate Awards, the only company in Taiwan with the honor for three consecutive years
  8. Gold, Asia’s Best Companies, FinanceAsia
  9. “A” in the Climate Change, CDP
  10. The first and only in the industry to formulate a compensation clawback mechanism and report to the SEC
  11. The first telecom service provider in Taiwan verified against the regulations of Taiwan Intellectual Property Management System (TIPS), strengthening corporate governance
  12. An ESG sustainability management system established to track ESG performance in a timely and accurate manner
 
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