Circular Economy Strategies

In response to the UN SDG 12: Responsible consumption and production and the circular economy promotion in Taiwan's 5+2 Industrial Innovation Plan, Chunghwa Telecom proposed its five commitments of circular economy with the 5R Principle higher than the statutory requirements at home and abroad:

  1. Reduce: Establish a green operation and consumption model to properly manage and reduce consumption of energy and resources, along with enhanced education and promotion for employees, suppliers, and customers.
  2. Reuse: Increase circularity and improve resource cycling technology for resource regeneration and recycling.
  3. Repair: Promote eco-friendly design and extension of service life of products and offer circular products that are more durable, easy to repair, and recyclable.
  4. Reuse : Promote green procurement, reject products with no green concept, and purchase products with green labels or with an equivalent efficiency thereof.
  5. Recycle: Facilitate an industrial chain symbiosis and develop forward-looking energy technologies to elevate energy/resource efficiency and promote recycling.

In 2020, CHT became the first telecom operator that obtained the verification statement of BS 8001 (Circular Economy). Upholding the principle of "service quality assurance," we refurbished the MOD set-top box, STB for reuse. The lifecycle of MOD set-top box, STB is extended successfully to avoid resource wasted and reduce pollution.

Stage Actions
Upstream Through collaboration with suppliers and starting from the design phase, the MOD set-top box, STB are minimized in size and in power, successfully reducing the raw materials mining and consumption as well as power consumption by consumers.
Consumer On the ground of no damage to customers’ rights, the broken MOD set-top box, STB are recovered, repaired, and refurbished before returning to the market for reuse to extend the lifecycle of MOD set-up boxes.
Disposal Valuable materials in the MOD set-top box, STB are recycled by qualified service providers to avoid resource wasted and cut pollution.

Cellphone Recycling Action Plan

Cellphones recovered by stores Target in 2023 Cellphone recovered in 2023 Achievement rate in 2023 Target in 2024
Old cellphones (reused) 39,600 70,459 177.9268 % 92,000
Waste cellphones(recycled) 5,400 7,582 140.4074 % 8,000
Total 45,000 78,041 173.4244 % 100,000

Notes:
1. Old cellphones: we continue to offer various means of cellphone recycling channel and “trade-in” coupons and other incentives to raise the recycling rate.
2. Waste cellphones: in addition to assisting the waste cellphone recycling campaign of the Ministry of Environment in October each year, we additionally offer HamiPoint giveaway to raise the recycling rate.

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