Employee Benefits System
Chunghwa Telecom views its employees as the most important partners. Committed to “employee at ease,” we not only protect the labor rights of employees from violation but also help employees achieve a work-life balance and bring out their best through construction of a quality benefits system and a safe, decent working environment.
Happy Enterprise
Aiming to become a “happy enterprise,” we are dedicated to creating a sound work environment and employee welfare system. We value compensation, training, and benefits, committed to establishing a friendly and comfortable workplace atmosphere, so as to put employees at ease and bring out their best to create higher values for individuals and the Company.
The achievements of Chunghwa Telecom’s long-standing commitment to employee care have won accolades by the public. In 2022, 2023, and 2024, it received the Gold Award of " Happy Enterprise" from 1111 Job Bank for three consecutive years as well as the first "Taipei City 2024 Parenting Friendly Enterprise Award".
| Benefit | Description | Beneficiaries（persons） | Amount Invested（NT$ Thousand） |
|---|---|---|---|
Parental Allowance（Company） |
A 6-month allowance available in line with the Employment Insurance Act, along with an extra parental allowance of 50% of insured salary amount of the Labor Insurance in line with the CHT policy. | 139 | 14,792.5 |
Childcare Allowance（Company） |
Automatic subsidy of NT$12,000/year by the system for any eligible child of employee aged 0-6. | 3,125 | 12,001 |
Sports Activities |
8 road running events, 125 hiking events, 84 ball games, and 402 other activities( stairclimbing, calisthenics, walking, health lectures, etc.) organized nationwide. | 40,926 | 14,628 |
*ESOT |
To improve employee welfare, boost employees' commitment to the Company, and share fruits of corporate operation. All employees are eligible to join but they can decide to participate or not based on his or her own will. | 18,829 | 2,274,209.08 |
Children Education Subsidy |
Twice a year （for the 1st and 2nd semesters） | 16,983 | 80,563.291 |
Wedding Subsidy |
Wedding subsidy for application by employee to be married in line with the laws and regulations. | 298 | 745 |
Maternity Allowance |
Maternity Allowance for application by employee or the spouse thereof giving birth. | 464 | 19,255 |
Work Hour Reduction for Childcare |
Application for 1 work hour reduced per workday with pay available for any employee with the need to care for child at age 6 or under. | 2,373 | 73,492 |
Recreational/Sports Space |
Sports center, swimming pool, tennis, badminton, basketball, table tennis room, integrated activity space, karaoke, employee hotels. | Activity space is 15,828 square meters in total | |
*Note: As of 2024, the number of employees participating in the ESOT participation rate reached 18,829, including 49 expatriate managers assigned to subsidiaries such as Senao International, Honghwa International, Next Bank, and Chunghwa Security. This accounts for 94% of the 19,937 eligible employees. The total employee investment in the ESOT amounted to 1.75 billion NT dollars, and with the Company's matching contributions, the total investment reached 2.27 billion NT dollars. This stock ownership program has positioned employees as the company's third-largest shareholders, fostering a symbiotic relationship between colleagues and the company, contributing to mutual prosperity and growth.
Leaves and Allowance Better than the Statutory Requirements
| Item | CHT | Labor Standards Act |
|---|---|---|
| Annual Leave |
|
|
| Funeral Leave | Better than the statutory requirement for certain kin | Paid leave available for certain kin |
| Personal Leave | 5 days of personal leave with pay | No salary |
| Family Care Leave | 7 days for personal leave and family care leave combined | No salary |
| Sick Leave | Full salary | Half salary |
| Menstrual Leave | Full salary | Half salary |
| Maternity Leave | 91 days, with flexible day-off, fixed day-off, or national holiday excluded | 8 weeks, with flexible day-off, fixed day-off, or national holiday included |
| Pregnancy Checkup Leave | 10 days | 7 days |
| Miscarriage Leave | Full salary | No salary |
| Pregnancy Checkup Accompaniment and Paternity Leaves | 10 days | 7 days |
Childcare Benefits
Childcare-friendly Workplace
Chunghwa Telecom committed to building a thoughtful environment that fosters a balance between work and family life for employees, aiming to become an ideal childcare-friendly workplace. To alleviate the issue of low birthrate in Taiwan, and to support employees who just start families and raise children, it offers a variety of childcare support measures and benefits, including:
- Any employee with the need to care for child at age 3 or under may apply for 1 work hour reduced per workday with full pay and without impact to attendance or performance appraisal. Where both husband and wife are employees of Chunghwa Telecom, they are eligible to this benefit together, allowing the family to spend a quality time altogether. Starting from 2024, the scope of eligibility will be expanded to include employees with children under the age of 6.
- Starting from July 2024, the monthly childcare allowance for employees with children aged 0 to 6 is increased, and an additional maternity allowance of NT$80,000 per childbirth is available as well.
- A total of 16 workplace childcare support centers were set up at 9 locations across six municipalities for the children of employees aged 2 to 6 years old to access education and care services. Starting from the academic year of 2023, free extended-hour service is available for employees to pick up their children without worry.
To care for employees and alleviate the issue of low birthrate in Taiwan, CHT offers a well-rounded care mechanism, including matchmaking before marriage, group wedding, and maternity allowance. Starting from 2006, we implemented the parental leave system first with a parental leave allowance better than the statutory requirement.
There were 127 employees applying for parental leave allowance without paid, 139 employees claiming the parental allowance, and a total of NT$14,792,500 disbursed for parental allowance in 2024. Also, “Family care leave, pregnancy checkup accompaniment and paternity leaves for males, menstrual leave for females, pregnancy checkup leave, maternity leave, and breastfeeding rooms” are available in accordance with the laws. The epidemic prevention childcare leave is also available in line with the government’s policy of epidemic prevention for employees to take care of their families at ease.
| Year | Item | Male | Female | Total |
|---|---|---|---|---|
| 2024 | Employees eligible for unpaid parental leave（persons） | 1,354 | 446 | 1,800 |
| Employees applying for unpaid parental leave（persons） | 34 | 93 | 127 | |
| Reinstatement rate（%） | 96.00 | 94.44 | 94.85 | |
| 2023 | Retention rate upon reinstatement from unpaid parental leave（%） | 95.00 |
98.63 | 97.85 |
Note: Relevant benefits are mainly applied to the non-fixed term contract employees of Chunghwa Telecom, excluding those of subsidiaries.