Sustainable Supply Chain Initiative Goals
Embodying its “Always Ahead” brand promise, Chunghwa Telecom started carrying out “sustainable supply chain management actions” in 2008, becoming the first telecom operator in Taiwan to implement sustainable supply chain management. These actions include formulating the Supplier Code of Conduct, conducting ESG assessment questionnaires, organizing sustainable environmental education visits, holding the Annual ESG Supplier Conference, and providing sustainability education and training. Chunghwa Telecom also works with sustainability experts to conduct on-site audits of significant suppliers, thereby gradually enhancing the sustainability capabilities of supplier partners.
With more than a decade of persistent efforts, Chunghwa Telecom officially launched its Sustainable Supply Chain Initiative in 2018 based on ISO 20400 Sustainable Procurement Guidance and pioneered the Supplier Sustainability Partner Rating System, effectively incorporating sustainability concepts into products and services. The initiative empowers suppliers to build and enhance their ESG capabilities, helps them align with global sustainability and low-carbon trends, further expands Chunghwa Telecom’s procurement influence, and creates green business opportunities.
CHT Sustainable Supply Chain Initiative Goals
Timeline of Chunghwa Telecom “Sustainable Supply Chain” Management
Sustainable Supply Chain – Initiative Framework
Chunghwa Telecom officially launched the Sustainable Supply Chain Initiative in 2018. Based on ISO 20400 Sustainable Procurement, it features “ESG risk assessment/sustainability education/sustainability capability rating/bidding mechanisms/awards and labels,” effectively managing and improving suppliers’ ESG practices and performance to achieve a low-carbon circular economy for the ICT industry.
We work with sustainability experts and international authoritative organizations to adopt international sustainability standards and regulations, formulate supplier management and auditing standards, and rate suppliers in terms of sustainability. This helps players in the ICT industry identify and select qualified sustainable suppliers, reducing sustainability risks in business cooperation.
Sustainable Supply Chain – Key Results
- 100% of suppliers completed the Supplier ESG Self-Assessment Form
- All 2,677 Tier-1 suppliers completed desk assessments; the ESG on-site visit and audit coverage rate for significant suppliers reached 92.61%
- First telecom operator in Taiwan to join the CDP Supply Chain Program, with an 85% response rate from significant suppliers in 2025
- From 2018 to 2025, Chunghwa Telecom’s supply chain reported energy savings and carbon reductions totaling 190.39 million metric tons of CO2e (carbon dioxide equivalent) through the CDP program