Human Right Policies & Commitments
In accordance with the UN Guiding Principles on Business and Human Rights, Chunghwa Telecom emphasizing and with respect and practices of protection regarding human rights issues, including anti-discrimination, gender equality, freedom of association, collective bargaining, child labor, forced and compulsory labor, indigenous rights, etc.
We publicly declare and commit ourselves to compliance with "Chunghwa Telecom Human Right Policy" with relevant promotion and education. Besides, Chunghwa Telecom regularly conduct human rights due diligence to ensure that various human rights issues across the value chain are assessed and recognized, along with management of risks to reduce such to minimum levels.
Training courses for "human rights, labor, and related laws and regulations" are available at Chunghwa Telecom Training Institute each year to ensure 100% understanding and compliance of the policies by our employees. In order to implement gender equality, we launched the "Female Power Star Project" in 2023 with a total of more than 3,000 participants online and offline. Through an array of courses and activities, CHT has built a diversified, inclusive, equal, tolerant and friendly work environment to foster a sustainable and happy enterprise.
In terms of digital rights, we endeavor to create an environment without technological and information barriers through the ICT technology, so that cultural inheritance, education extension, industry promotion, as well as art and humanities promotion can all be connected via networks. Hence, any and all people may be benefited from digital technology, regardless of age, social status, geographical factors, and education level, so as to create infinite possibilities.
Support and Response to the International Conventions & Human Rights Obligations
- The core spirits of the UN Universal Declaration of Human Rights and ILO Conventions forbid any form of discrimination, forced labor, or use of child labor.
- CHT responded to the domesticalization of the International Covenant on Civil and Political Rights and International Covenant on Economic, Social and Cultural Rights, strengthening the elevation of human rights awareness, so that stakeholders are treated with respect and fair.
- Upholding the UN Guiding Principles on Business and Human Rights, CHT regularly conducts human rights due diligence.
Human Rights Due Diligence
We firmly support the United Nations Global Compact (UNGC),Chunghwa Telecom respects and upholds various human rights recognized internationally. As part of our human rights commitment, we have established the labor unions and sign on the Collective Bargaining Agreement, firmly upholds the employees' freedom of assembly and association, as well as recognizes and protects the rights of the labor-management collective negotiation. Meanwhile, through the yearly human rights due diligence survey, we ensure that there is no human rights violation in our industry value chain, and that all stakeholders are treated with respect and dignity equally.
Results of Human Rights Assessment of Value Chain in 2023
Target in the Value Chain | No. of Branch Offices / Stores | Assessment Mechanisms | Percentage Assessed | Percentage at Risk | Target in the Value Chain | |
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Subordinate institutions | 28 |
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100 | 3.8 % |
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Subsidiaries | 19 | Annual ESG implementation status survey | ||||
Investee companies | 15 | Annual ESG implementation status survey | 100 | 1.3 | Violation against the social regulations by certain investee companies, for which advice for correction have been offered, along with ongoing tracking and management in the future | |
Upstream/Downstream suppliers | Tier 1 | 2,555 |
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100 | 1.2 |
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Significant Tier 1 | 177 | |||||
Significant Tier 2 | 22 | |||||
General public | All customers |
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100 | 0 |
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Human Rights Mitigation and Remediation
Chunghwa Telecom actively establishes and promotes rigorous management processes for human rights risks, vigorously implementing mitigation and remediation mechanisms for human rights incidents to ensure that the human rights of stakeholders are fully respected and protected.
Management Process for Human Rights Risks | Description |
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Policy Commitment |
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Identification |
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Analysis |
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Remedial Measure Planning |
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Action Integration |
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Focus: All Employees
Coverage: 100% Operating Sites
Human Rights Topic | Risk Assessment | Mitigation and Remediation |
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Safe and healthy working environment for employees |
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No forced labor or use of child labor |
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Freedom of Assembly and Association |
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Sexual Harassment |
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Promotion of Employees' Physical Fitness and Life Balance |
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