Sustainable Revenues

Chunghwa Telecom mainly operates in Taiwan. Although it does not have operating sites within the European Union, Chunghwa Telecom has proactively adopted the sustainable economic activities defined by the EU Taxonomy to establish an internal identification process, which systematically inventories and analyzes the alignment between the Company’s revenue sources and its sustainability objectives. In 2024, the activities at Chunghwa Telecom that met the classification criteria and made a substantial contribution generated a total revenue of NT$10.93 billion, accounting for 4.75% of the total revenue of the Company.

Chunghwa Telecom comprehensively assesses all operational activities to determine if they meet the technical screening criteria for their respective classifications. A compliance analysis against the “Do No Significant Harm” (DNSH) principle is carried out, covering activities of three categories as follows:

1.
Activity CCM 8.1 Data processing, hosting and related activities
2.
Activity CCM 8.2 Data-driven solutions for GHG emissions reductions
3.
Activity CCM 7.6 Installation, maintenance and repair of renewable energy technologies
1. CCM 8.1 Data processing, hosting and related activities
  • (1)Chunghwa Telecom has established multiple high-class IDCs across Taiwan, offering enterprise clients with a secure and stable hybrid cloud integration environment and colocation services, along with the commitment to the transition to 100% renewable energy by 2030. Energy-saving and advanced cooling systems, aligned with TGG-level standards, are adopted at the Banqiao IDC. Furthermore, with ISO 50001 Energy Management introduced and LEED Green Building certified, the IDC reduces energy consumption per unit and carbon emissions.
  • (2)hicloud offers resource computing and storage services of flexible value-added billing, powered by the high-efficiency green IDCs with a PUE at merely 1.5. In 2024, with the carbon reduction performance estimated to be 53.51 metric tons of CO₂e, in place of energy-demanding, self-built IDCs, the service helps SMEs accelerate their adoption of low-carbon IT solutions.
  • (3)Equipment with green energy and power-saving labels are adopted. Also, suppliers are required to present Environmental Product Declarations (EPDs) for equipment carbon footprints and to introduce low-power consumption designs in servers and network devices (such as high-efficiency ARM architecture and liquid cooling systems) to raise energy efficiency. The equipment complies with ISO 14067 carbon footprint standards and has to pass U.S. EPA ENERGY STAR 5.0 regulations. The power supply units achieve 85% efficiency at 50% output, and over 82% efficiency at 20% and 100% output.
2. CCM 8.2 Data-driven solutions for GHG emissions reductions

The MOD multimedia platform delivers high-definition digital audio/video content, gradually replacing conventional cable TV and consumables like DVD, reducing indirect carbon emissions associated with logistics and consumables manufacturing. In 2024, the new MOD STB504 set-top box obtained the “Carbon Footprint Label” from the Ministry of Environment in Taiwan. Also, through lifecycle assessment and analysis, it meets the ISO 14067 standard, enhancing the overall carbon reduction effectiveness of user terminal equipment.

3. CCM 7.6 Installation, maintenance and repair of renewable energy technologies

CHT offers installation, operation, and maintenance of solar PV panels as well as one-stop integrated solutions of solar energy and energy storage. As of 2024, the platform had supported 1,130 solar power project sites, with a total installed capacity up to 300 MWp under management.

Sustainable Revenue Calculation

2021 2022 2023 2024
Sustainable Revenues (in thousands of NTD) 8,625,401 9,923,824 10,532,857 10,931,560
Total Revenues (in thousands of NTD) 210,477,948 216,739,234 223,199,260 229,968,292
Percentage of Sustainable Revenues (%) 4.10% 4.58% 4.72% 4.75%
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