Carbon Management Strategies

Chunghwa Telecom is fully aware of the double impact of climate change on the telecom industry, which presents both challenges and opportunities. To mitigate the climate-related risks and seize low-carbon business opportunities, with the internal and external carbon management strategies combined, we invest in the development of sustainable low-carbon products and services with an innovative thinking and core competencies, securing the advantages in the low-carbon and smart economy. As such, Chunghwa Telecom aims to deliver business revenue growth, decouple operations from carbon emissions, realize a sustainable low-carbon transformation, and seize green business opportunities.

Internal: Stipulate the corporate “environmental sustainability development strategies and net-zero emissions targets”; improve the efficiencies of environmental information management in carbon emissions, resource utilization, etc. using the self-developed environmental information management system.
External: Develop renewable energy; utilize ICT core competencies; develop “low-carbon sustainable products”; and provide professional technologies and services in energy saving and carbon reduction for enterprises.

Low-carbon Sustainable Strategies and Actions

Action	Description
Focus on environmental sustainability issues and regulatory progresses in the world	Keep tabs on the up-to-date developments of international environmental sustainability issues and laws and regulations as well as the requirements from the domestic environmental laws and regulations. Actively introduce international management systems and respond to environmental sustainability initiatives; closely interact and engage with relevant stakeholders for proactive action plans of environmental sustainability.
Climate change adaptation strategies	Actively promote climate change adaptation actions, with the Environmental Group under the Sustainable Development Promotion Committee to coordinate on the climate change issues throughout the Company, including the targets pertaining to adaptation and carbon management. Continuously introduce TCFD assessment; plan and execute “Action Plans/Programs for Adaptation of communication Networks to Climate Change in the Next 20 Years” to deploy the climate change adaptation actions. With mitigation and adaptation at the core, strengthen the carbon management capabilities of CHT and the supply chain, and improve the climate resilience of telecommunications infrastructure and communication equipment to ensure business continuity
Construction of low-carbon sustainable supply chain	As the first domestic telecom operator to join the CDP Supply Chain Program that officially initiated the supply chain carbon management action in 2018, Chunghwa Telecom equips its supplier partners with carbon management capabilities. Promote “Sustainability Partner Rating system” and “Green Gold Workshop” in partnership with the Sustainable Alliance for Low-carbon Economy (SALcE) to assist suppliers in developing sustainable products and services. In 2023, 35 Significant Tier-1 Suppliers signed up for the net-zero initiative of "Hand in Hand with Partners for Carbon Reduction Together" of Chunghwa Telecom to announce the targets of carbon emission reduction on the CHT supply chain by half by 2030 and net-zero emissions by 2050.
Development of low-carbon sustainable products and services	Leverage its strengths in ICT businesses to actively assist the public to reduce carbon with its technology competencies CHT continuously develops innovative applications of 5G, IoT, and big data to offer low-carbon solutions, and assist Taiwan in building smart and low-carbon cities Reducing carbon emissions by offering professional energy-saving technologies and services through green innovative services and cloud-based products and technologies, developing "green products and services".
Service process digitalization	Actively promote paper-less services, including "paperless customer receipt and application (EMAIL)," "paperless QR-CODE number taking," "electronification for accounting services application," and "electronification for application in external distribution channels," saving 622 million pieces of paper and reducing carbon footprints in customer services. As the first telecom operator in Taiwan with its service centers fully transformed into green stores, 439 regular stores in Taiwan transformed into "green stores." Chunghwa Telecom encourages consumers to purchase green products and exercise green consumption.

Carbon Management Targets

Through the Science Based Targets Initiative (SBTi), Chunghwa Telecom has lay out its short-, mid-, and long-term carbon management targets to march toward the goal of 2050 net-zero emissions.

Strategies and Targets by 2030	Progresses in 2023
Improve energy efficiency and develop renewable energy. Targets: A 50% reduction of carbon emissions compared with 2020 levels 100% IDCs on renewable energy RE100 by 2040	Carbon emissions reduced by 125,900 metric tons (15.94%) compared with 2020 levels The total usage of renewable energy in the company amounted to 73.57 million kWh 66.94 million kWh of renewable energy used by IDCs

Climate Strategy

Carbon Management Strategies

Low-carbon Sustainable Strategies and Actions

Carbon Management Targets