Talent Development Results
We have allocated a large amount of resources to build open and diverse learning environments. Employees (part-time and fixed-term included) may take relevant certification courses in accordance with their needs, which effectively promotes the integration of employee career development and learning experience. The diversified training courses encompass six areas as follows:
- Manager & Supervisor Training
- Expertise & Technical Training
- Sales & Customer Service Training
- Occupational Health & Safety Training
- Information Technology Training
- E-learning
To align ourselves with the applications of emerging technologies, we continue to promote the "5G X ABC Employee Digital Empowerment Program." Through professional courses, we have laid out the 5G learning map through internal and external trainings in forms like digital general courses, in-person seminars, course certification, and livestreaming.
In 2023, 43 participants passed the certification of the emerging technology innovation business model and application programs for certification. 3,798 individuals were trained in courses of the 5G Technology Study series. 5G lecture series at NTU were organized on topics like "Development Trends and Applications of Generative Large Language Models," totaled 14 sessions with 1,769 participants. We have been committed to enabling employees to stay abreast of the latest ICT industry development trends, business opportunities, practices and actively preparing talents needed for 5G development.
CHT Talent Training and Development Results
Category | Description of Benefits in 2023 |
---|---|
In-person Courses | Conduct an annual survey on the individual professional skill training needs of all employees prior to the training.
|
Internal and External Certification Courses |
|
Skill Certification | Full subsidy for employee certification fees
|
Certificate Bonus |
|
Lifelong Learning |
|
Item | 2021 | 2022 | 2023 |
---|---|---|---|
Total training expenditure(NT$ thousand) | 451,380 | 460,843 | 511,776 |
Training expenditure per capita(NT$) | 22,294 | 23,043 | 25,579 |
Total training hours | 1,148,601 | 1,152,937 | 1,376,482 |
Training hours per capita | 57 | 58 | 69 |
Human Capital ROI
Item | 2020 | 2021 | 2022 | 2023 |
---|---|---|---|---|
Human Capital ROI | 1.9067 | 2.0140 | 2.0232 | 2.0168 |
Total number of employees | 20,930 | 20,247 | 19,999 | 20,008 |