Category
Talent Development Results
We have allocated a large amount of resources to build open and diverse learning environments. Employees (part-time and fixed-term included) may take relevant certification courses in accordance with their needs, which effectively promotes the integration of employee career development and learning experience. The diversified training courses encompass six areas as follows:
- Manager & Supervisor Training
- Expertise & Technical Training
- Sales & Customer Service Training
- Occupational Health & Safety Training
- Information Technology Training
- E-learning
Chunghwa Telecom Talent Training and Development Results
| Category | Description of Benefits in 2025 |
|---|---|
| In-person Courses | Conduct an annual survey on the individual professional skill training needs of all employees prior to the training.
|
| Internal and External Certification Courses |
|
| Skill Certification | Full subsidy for employee certification fees
|
| Certificate Bonus |
|
| Lifelong Learning |
|
| Item | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|
| Total training expenditure（NT$ thousand） | 460,843 | 511,776 | 569,201 | 584,710 |
| Training expenditure per capita（NT$） | 23,043 | 25,579 | 28,258 | 28,690 |
| Total training hours | 1,152,937 | 1,376,482 | 1,663,865 | 1,951,337 |
| Training hours per capita | 58 | 69 | 83 | 95.7 |
Human Capital ROI
| Item | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|
| Human Capital ROI(%) | 2.0232 | 2.0168 | 1.9564 | 1.9474 |
| Total number of employees(persons) | 19,999 | 20,008 | 20,143 | 20,380 |