Water Resources Management
Obtained ISO 46001:2019 Water Efficiency Management Systems Certification
Chunghwa Telecom, an industry leader, took the initiative in March 2025 to obtain full-scale ISO 46001 Water Efficiency Management Systems certification. Following international standards, the Company systematically completed the inventory and assessment of high-risk water resource areas, established water usage performance indicators, and developed a comprehensive water efficiency management plan. Although Chunghwa Telecom is not a manufacturing enterprise, we recognize that implementing water resource efficiency management is a crucial step in addressing the uncertainties posed by climate change. By understanding the structure and sources of water usage, we will lay a significant foundation for enhancing the resilience of industrial water use in the future.
To ensure the effective utilization of water resources, we have established two conditions: setting a baseline year and cumulative reduction requirements. Through data management and continuous improvement mechanisms, we aim to enhance water efficiency, achieve sustainable resource utilization, and strengthen overall competitiveness.
Establishment of Baseline Year: 2020 is set as the baseline year, with a target of achieving a 1% reduction in water usage each year.
Cumulative Reduction Requirements: As of this year, if the cumulative reduction has reached 5%, the unit's annual water consumption must not exceed that of the previous year and should be maintained or further reduced.
Elements of Management Programs | Description |
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Water Use Assessment |
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Actions to Reduce Water Consumption |
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Actions to Improve Wastewater Quality | Install greywater systems to new buildings to collect and treat domestic wastewater to the specified water quality standards for reuse within a certain range for non-potable or non-body-contact purposes. |
Application of water recycling |
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Awareness training provided to employees on water efficiency management programs |
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Water Consumption
Unit: million cubic meters
Water Withdrawal | 2020 | 2021 | 2022 | 2023 | 2024 | Target for 2024 |
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Water Withdrawal | 2.297 | 2.170 | 2.175 | 2.168 | 2.161 | |
Water Discharge | 0.680 | 0.598 | 0.566 | 0.635 | 0.649 | |
Total Net Fresh Water Consumption | 1.617 | 1.572 | 1.609 | 1.533 | 1.512 | 1.531 |
Notes:
1. The data encompasses all domestic operational locations of Chunghwa Telecom in Taiwan.
2. Water withdrawal: Includes both tap water and rainwater.
3. Water discharge: Calculated based on domestic water usage plus recycled water. In the future, the calculation will reference ISO 46001 results, using total water consumption minus used water and reused water.
4.Chunghwa Telecom assessed future water supply based on the WRI Aqueduct Water Risk Atlas, by which Taiwan's location is not indicated to be within in a region under water resource stress.
Unit: metric ton
2020 | 2021 | 2022 | 2023 | 2024 | |
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Domestic water use | 679,629 | 598,435 | 566,165 | 634,908 | 646,439 |
HVAC water use | 1,617,960 | 1,571,508 | 1,609,038 | 1,533,227 | 1,511,719 |
Reclaimed water | 2,777 | 1,534 | 7,453 | 4,143 | 2,587 |
Notes:
1. Air Conditioning Water: Primarily used for cooling towers.
2. Recycled Water: Collected and reused water that would otherwise be discharged.