Anti-corruption , Anti-bribery & Anti-money Laundering
Chunghwa Telecom stands by the principle of zero tolerance for corruption. The "Anti-Corruption, Anti-Bribery, and Anti-Money Laundering Policy" has been stipulated to establish clear principles against corruption and bribery that covers all the business interactions. The subjects covered in the policy include Directors, employees, suppliers, etc. Through the internal control mechanism, education, trainings, etc., we relentlessly implement the Anti-corruption , Anti-bribery , and Anti-money Laundering Policy and elevate the transparency for an ethical management.
To implement anti-corruption measures, we introduced the ISO 37001 Anti-Bribery Management System in 2024. The board of directors, as the highest governance body, established a cross-departmental organization to ensure that daily operations comply with relevant legal requirements. Chunghwa Telecom's headquarters and Enterprise Business Group successfully passed the ISO 37001 Anti-Bribery Management System verification in the fourth quarter of 2024, becoming the first telecom operator in Taiwan to complete the certification.
Hence, we have formulated the Anti-Fraud Execution Plan, set indicators to include compliance of employees with Ethical Corporate Management Best Practice Principles, Code of Ethics, and Anti-Corruption, Anti-Bribery, and Anti-Money Laundering Policy for risk control. Through regular (monthly) tracking and supervision, we checked 116 cases and promoted with 595 anti-corruption-related case studies in 2025 to avert any actual or potential corruptive conduct.
Internal & External Audit of Anti-corruption
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| External Audit | In 2024, the headquarters and Enterprise Business Group obtained ISO 37001 Anti-Bribery Management System certification. |
Anti-competitive Conduct
To maintain and continuously improve the business marketing quality, and protect the right and interests of consumers, regarding the marketing and promotion of products and services, we have formulated the Corporate Marketing Standards as the highest guiding principle for business operations and legal compliance.
Regarding regulatory compliance disclosures, Chunghwa Telecom adheres to the relevant regulations of the Taiwan Stock Exchange (TWSE). Any fines or other administrative actions imposed by competent authorities that pose a material impact on the financial or business operations of the Company are classified as material information and promptly disclosed on the Market Observation Post System (MOPS) to safeguard the right to information of investors and stakeholders. In 2025, Chunghwa Telecom was not subject to any fines or other administrative actions by competent authorities that resulted in a material impact on its financial or business operations.
