Bridging the Digital Divide

• 89 Good Digital Neighbors nationwide for digital education courses

• Broadband circuits, Ads on MOD platform; vehicle-mounted base stations; pushed SMS messages; Wi-Fi APs; temporary data circuits
• Universal telecom service 12 Mbps broadband service coverage > 91.59%

• 7 smart solutions including digital government, smart city, smart manufacturing, smart medical care, smart agriculture, smart transportation, and smart building.
• Assist in upgrading mobile networks for 2 countries, the Tuvalu and Palau.

Bridge the Digital Divide

• 89 sites of Digital Good Neighbor across the country

• Telephone services for approximately 260,000 households in 87 "remote areas" and 9 "areas considered as remote areas"
• Data communication service for approximately 140,000 households
• Data access services for more than 600 high schools, elementary schools, and public libraries
• Approximately over 30,000 public telephones installed across 22 counties/cities

• Care for 84,220 individuals (households) with subsidies amounting to NT$147,484 thousand

• Broadband circuit, MOD platform promotion, mobile base station vehicles, SMS push message service, Wi-Fi AP, and temporary data circuit
• The coverage rate of the 12Mbps broadband universal telecom services >91.59%

Create Digital Opportunities

• The service programs promoted in a remote manner in response to COVID-19 for the 13th Click Taiwan Program, bridging the gap between the urban and rural areas with the online-merge-offline (OMO) model combined, as young volunteers drove common good in both urban and rural areas

• The CHT Digital Innovative Application Series, organized for 15 consecutive years to promote innovative digital development in Taiwan

• iPhone usage training courses for the visually impaired held regularly to help the visually impaired individuals to learn to use smartphones and connect to the digital lifestyle

• Up to 3.35 million views of App for the Visually Impaired since 2013
• EYE Social Innovative Call Center established, where the visually impaired can work as customer service personnel and earn wages on their own

• For the visually impaired, hearing impaired, and speech impaired: Free credits worth the same as the monthly rate plan available
• For the hearing impaired and the speech impaired: 300 SMS intra-network and 100 SMS extra-network for free, and the intra-network videotelephony rate at the same rate as that of the voice service for 3G customers

• A NT$100 discount for the 4G 399/436/499 plans, NT$200 discounts for the 599 plan or above, and free CHT Wi-Fi service during the contract term

• A 5% off for HiNet FTTx 16M/3M, 35M/6M, 60M/20M, and 100M/40M monthly plan; a 30% off for HiNet non-fixed monthly plan
• A 15% off for ADSL 5M /384K monthly rate; a NT$149 discount for the non-fixed Internet plan

• Free of charge for the low-income households in the first year for HiNet Porn Gatekeeper to protect children from harmful websites such as pornography, violence, suicide, weapons, gambling, and drugs

• Public telephones installed at 110 cm high from the floor in public areas for the convenience of the disabled
• A bump on the key “5” for all the public phone keypads for the ease of the visually impaired; the volume boost button for +3db to +6db available to individuals with hearing aids
• A friendly dented design around the IC card of public telephone for the convenience of the visually impaired

• The hearing-/speech-impaired individuals may fax the message content to be sent to the recipient to the hearing-/speech-impaired service hotline at 0800-080885 for the service to orally relay the message to the recipient, and vice versa. The service hours are 08:00~21:00 every day.