Creation of Digital Opportunities

The foundation for digital opportunities were laid by CHT employees, who ventured into the rural areas to contribute to broadband and mobile network constructions. These efforts not only usher in substantial hardware support to remote areas, but also lay a solid, reliable basis for our social engagement actions.

We have further launched donation and discount programs to provide communication products and services to local communities. Through the participation of the Chunghwa Telecom Foundation and corporate volunteers, we engage in digital education efforts in remote communities across Taiwan.

In addition to caring for the growth of the generations to come, we are also actively supporting cultural industries in communities and facilitating local revitalization. Through these comprehensive bottom-up efforts, Chunghwa Telecom aspires to help Taiwan build a digitally inclusive society and lay a solid foundation for the digital future in Taiwan.

Project Results in 2023
CHTF “Click Taiwan” Program “Click Taiwan” Program, in its fourteenth year, has resumed after the lifting of COVID-19 restrictions. In 2023, it brought together college students from 28 departments across 17 schools. During their summer vacation, these students went into 22 communities throughout Taiwan in pairs, taking actions in the form of “serving with one hand, and documenting with the other.” Each student put their strengths and talents to good use, documenting the diverse local landscapes and the most authentic life in these communities.
Digital Innovation and Application Series The Digital Innovation and Application Series has been organized for 16 consecutive years to promote digital innovation development in Taiwan.
Computer Education/ Network Tutoring
  • Read with You Community Network Tutoring has been cultivating 5,974 Big Learning Buddies, benefiting 3,848 Little Learning Buddies cumulatively for 15 years with up to 112,875 online learning hours invested.
  • iPhone blind aid courses are organized regularly to help the visually impaired individuals to learn how to use a smartphone and lead a digital life.
App Aid Development / Employment
  • The accessibility app has been developed since 2013 with nearly 3.68 million accesses
  • EYE Social Innovative Call Center was established for the visually impaired to work as customer service to support themselves independently

Chunghwa Telecom Foundation

Established in 2006, Chunghwa Telecom Foundation (CHTF) works in depth with the communities in Taiwan. With implementation of the UN Sustainable Development Goals (UN SDGs) as the point of departure, it aims to bridge the urban-rural divide in resources. Serving as a resource matching platform, it supplies resources such as community digital learning, youth volunteering for students, sports/cultural/art activities, transformation and marketing for local industries, and local placemaking assistance. In the process of community participation, it uncovers touching stories unique to the communities as well as featured local industries, serving as a force to support local communities in Taiwan to march onward.

In addition, CHTF established 89 “Good Digital Neighbors” across the country with partner offices available in the northern, central, southern and eastern regions of Taiwan as well as on the offshore islands, encompassing communities of the Minnan, Hakka, indigenous, and the sisters of New Immigrants. Through the connections and networking of the Good Digital Neighbors, we want residents, regardless of differences in group or age, to acquire digital opportunities and energy to bridge the urban-rural divide in resources.

Click Taiwan – Service Learning for Youth in Universities and Colleges

Since 2009 , CHTF invited youth in universities and colleges nationwide to go to “Good Digital Neighbors” across Taiwan during the summer vacation. Through on-site investigation, students uncover the needs in communities. Combined with their expertise, these students design and implement service programs catering to the local needs and document the processes in texts and images to share the wonderful stories of local communities.

The university students involved carried out various services in the focused communities across Taiwan. With diversified courses and curriculums, they accompanied the elderly and children in the communities for a fruitful summer vacation. Meanwhile, they also conducted historical and cultural field research in the communities, designed pamphlets for the industries, shot root-seeking documentaries of the tribes, preserved local stories besides bringing forth new ideas and perspectives for the communities to facilitate the communities’ growth and bridge the urban-rural divide from diverse facets. As such, they ushered in more perspectives for the communities in the rural areas, introduced service solutions fit for the local needs on the ground, and flipped the local industries.

The 14th Click Taiwan has resumed after the lifting of COVID-19 restrictions. In 2023, it brought together college students from 28 departments across 17 schools. During their summer vacation, these students went into 22 communities throughout Taiwan in pairs, taking actions in the form of “serving with one hand, and documenting with the other.” Each student put their strengths and talents to good use, documenting the diverse local landscapes and the most authentic life in these communities.

 

Support to Placemaking – “Click Taiwan Innovative Design Action”

The Chunghwa Telecom Foundation saw the manpower and resource shortage locally and that the local industries were limited in terms of development. With 2020 as the starting point, it came up with the project of “Click Taiwan Innovative Design Action”. Together with the local industries and a social enterprise, it recruited designers with expertise in design and urban-rural development as well as teachers from universities and colleges. They teamed up and went into the designated communities. By tapping into their design power, they produced solutions for local industries jointly with their community partners.

In 2023, three teams of students and teachers from the Department of Cultural Creativity and Digital Media Design at Lunghwa University of Science and Technology, the Department of Creative Product Design at Tungnan University, and the Department of Visual Communication Design at JinWen University of Science and Technology were matched. They went to Kanner Village, Taiwan Indigenous Hualien Association, and Pingtung County Manzhou Township Gangkou Community Development Association respectively to carry out on-site design actions for nearly half a year.

Based on the development progresses and expectations of the industries, they provided various cultural and creative solutions for the community industries, including space optimization and design, brand CIS design, crafting feature souvenirs, promoting indigenous cultures, tour itinerary optimization, and assistive device design. Then, the CHTF injected financial resources to bring the design proposals to fruition.

 

Read with You “Community Network Tutoring”

From the impact of Typhoon Morakot in 2009 to date, Chunghwa Telecom has been supporting education in rural areas and digital learning. Through the corporate volunteers, the services are extended. Together with applications of teleconferencing technology, the tutoring education resources is delivered to the rural areas and the disadvantaged students via digital technology for the children of new generation in these areas to have a learning environment “of safety, with dignity, and full of hope.”

Item Description
Targets Cumulatively by 2030, it aims to achieve targets as follows:
  • 5,000 students in the rural areas to access network tutoring
  • Over 8,000 tutoring volunteers involved in the network tutoring
  • Over 150,000 hours in total for volunteers to receive network tutoring trainings
Features University students are encouraged to conduct one-on-one tutoring to mentor students of junior high and elementary schools in the rural areas via the teleconferencing technology to improve their learning outcomes, bridge digital divide, and foster equal education opportunities.
Results Little Learning Buddies Big Learning Buddies Tutoring Hours Summer/Winter Classroom and Mingling
3,848 students 5,974 tutors 112,875 hours 3,350人 participants
 
Excellence & Innovation
Innovation Management
Interaction
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