Implementation of high-risk operation management and reduction of occupational accidents
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- 5,509 optimizations of high-risk work environment（3,699 cases of distribution junction box height lowering and 1,810 cases of scaffolding crossover）
- 17,262 permits of high-risk operation（1,620 for hot work, 3,603 for slinging , 7,690 for work aloft, and 4,349 for confined spaces）, totaling 17,262 permits.
- High-risk operation drills with 6,252 participants to make operational safety a habit, with 2,172 participants in the drills for operations in confined spaces and 4,080 participants for that of work aloft
- 7,002 OHS on-site inspections conducted, and 382 non-conformities corrected for a timely prevention and correction.
- 47.94% for the performance in disaster reduction across all the operating sites in 2024 (by the rate of occupational accidents per thousand capita compared to the reduction rate of the entire industry)
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Independently external verification of ISO 45001
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100% of the operating sites (i.e. all the 27 institutions) verified by an independent external third party.
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Labor health services
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- On-site medical doctors and dedicated nurses to care for labor health, offering diverse health consultation to employees via online or telephone appointment for in-person or telephone consultations
- 36 on-site services by doctors on a monthly basis for 3 hours each and approx. 30 min per capita.
- Analysis and evaluation of employee health checkup records with the self-developed "Enterprise Healthcare System (EHS)," proactively offering care in line with the risk profiles and provision of on-site services when necessary for doctors to talk with employees to offer health advice and care.
- On-site services by doctors: 431
- Employees consulted by doctor (30min/session): 4,122
- Employees consulted by nursing personnel: 24,555
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Health check for employees and dependents
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- Health checkup and care services better than the statutory requirements provided to employees for them to select a checkup plan in line with their age and high-risk factors to health.
- Provision of checkup plans at preferential rates for dependents of employees to extend our care to the health of employees' dependents, allowing their dependents to choose suitable plans for checkup.
- 19,169 employees having health checkups and 3,140 family members involved in 2024 with an employee health checkup rate of 98.99% and a satisfaction rate of 93.99%
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Health promotion activities
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- 764 sessions of events related to health promotion organized in 2024, including lectures, educational trips, health examinations, community service activities (beach cleaning, blood donation, environmental cleanup), various sports competitions (basketball, softball, and badminton, etc.) first aid courses, weight loss courses, vaccinations, club activities (aerobic dance, yoga, Tai Chi exercise), and large-scale activities (walking and jogging) with 52,051 participants.
- Monthly release of at least 2 pieces of health education information to promote correct ideas of disease prevention and elevate employees' health awareness.
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Healthy Workplace Certification
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22 institutions across Taiwan actively engaged in the healthy workplace initiatives hosted by government entities, recognized with awards of “Heathy Workplace Certification - Health Promotion Label,” all of which successfully maintained their Taiwan iSports certification valid, issued by the Sports Administration, Ministry of Education.
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Work environment optimization
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- Inspections and corrections performed on indoor lighting, temperature, humidity, and air quality on a regular (semiannual) and irregular basis, with all the environmental monitoring results in 2024 met the standards, and the workspaces free of CMR substances.
- Doors and windows for ventilation as well as green plants indoors at the offices.
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Employee Assistance Program（EAP）
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- One of the first wave of large domestic enterprises with the EAP in place as early as 2007.
- Consultation appointments can be made via phone, online platforms, and email, with professional consultant (e.g., psychologist, lawyer, social worker, etc.) arranged in line with individual employee’s consultation topic, and the consultations can be conducted via phone or in person.
- Provision of 5 sessions of external professional consultation service per year for employee, free of charge, to help address troubles with laws, medicine, family, workplace relationship, and stress.
- 767 employees served and 3 on-site services by case managers , and a 95% for the rate of consultation satisfaction in 2024.
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Funded flu vaccination
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- Influenza vaccination can reduce the incidence and mortality rate of influenza, lower the chances of getting infected or infecting others, and prevent cluster infection.
- In line with the annual influenza vaccination schedule and eligible groups announced by Taiwan Centers for Disease Control, local health authorities in counties and cities were contacted to arrange for free influenza vaccinations, with 22 organizations across the Company involved in the vaccination and a total of 1,522 eligible individuals receiving vaccination.
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Provision of healthy and nutritious
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- 9 Employee Cafeterias set up at the operating sites nationwide, with pesticide residue testing on fruits and vegetables conducted per month; SGS-Taiwan commissioned for random tests of ractopamine, animal drugs, preservatives, or sulfur dioxide, along with Sudan dye sampling conducted due to the 2024 incident where Sudan dyes were detected in chili powder raw materials imported into Taiwan.
- Employee cafeteria installed, offering a diverse range of nutritionally balanced meals.
- All food suppliers verified by rigorous reviews to ensure the safety of food served to our employees.
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Work-life balance
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- 26 hostels established across Taiwan to encourage employees to take day-offs with the leisure accommodation provided.
- 11,730 accesses by employees throughout the year.
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