Happy Workplace

OHS Policy

Issue Date:2023/06/28

Policies and Commitments

The “occupational health and safety” management goal of Chunghwa Telecom is “ongoing improvement in health and safety facilities; establishment of a safe, healthy, comfortable, and friendly working environment; reduction of work-related accidents.”To attain its targets in occupational health and safety, Chunghwa Telecom has allocated 109 OHS-certified professionals and hired 28 full-time nurses as the top telecom operator with the largest army of OHS professionals.

Meanwhile, all the branch offices have been 100% introduced and verified against ISO 45001 Occupational Health and Safety Management system. Through an ongoing improvement of its OHS facilities, betterment of its OHS performance, and reduction of occupational accidents, CHT fosters a working environment that is safe, healthy, comfortable, and friendly.

OHS Policies and Commitments

We are committed to a ceaseless improvement of the quality of work and creation a safe, healthy, and comfortable work environment for employees to work without worries. In addition to compliance with relevant national regulations and standards, such as the "Occupational Safety and Health Act” of the Republic of China, we formulated and are enforcing various occupational health and safety policies and regulations. Also, we actively conduct occupational health and safety education and training for employees, elevating their self-protection awareness and abilities. Hence, we create a safe and healthy work environment for our employees and strive to become a model of occupational health and safety in the industry.

Promotion of Employee Consultation and Participation

To protect the health and safety of our employees, we promote employee consultation and participation, offering consultation as well as mechanisms, time, trainings, and resources necessary to participants. In addition, the Labor Safety and Health Committee is set up across all the CHT branch offices nationwide with labor representatives accounting for 34% thereof in average. Also, “OHS managing units” are in place dedicated to the planning, supervision, and promotion of employee health and safety matters.

Occupational Safety Performance Indicators
Table of Work-related Injuries and Ill Health in 2022
Worker CHT On-site Contractors
Gender M F Total M F Total
Total working hours 28,032,000 11,966,000 39,998,000 5,790,000 6,094,000 11,884,000
Number of fatalities from work-related injuries 0 0 0 0 0 0
Rate of fatalities from work-related injuries 0 0 0 0 0 0
Number of recordable work-related injuries 30 6 36 10 0 10
Rate of recordable work-related injuries 1.07 0.50 0.90 1.73 0 0.84