Employee Benefits System
Chunghwa Telecom views its employees as the most important partners. Committed to “employee at ease,” we not only protect the labor rights of employees from violation but also help employees achieve a work-life balance and bring out their best through construction of a quality benefits system and a safe, decent working environment.
Happy Enterprise
Matters concerning employee retirement are administered in accordance with the Employees' Pension, Consolation Pay, and Severance Pay Guidelines of Chunghwa Telecom, while strictly in compliance with the Labor Standards Act, the Labor Pension Act, and other pertaining laws and regulations.
Prior to retirement, employees are to submit their applications 15 days in advance. Under the Labor Standards Act, we allocate 2% to 15% of our monthly payroll to the retirement reserve fund in accordance with our internal regulations. Any shortfalls are made up in March each year. The fund is overseen by the Labor Pension Supervisory Committee. For employees covered by the Labor Pension Act, contributions are made to their labor pensions on a monthly basis. A 6% contribution is deposited into individual pension accounts per the Monthly Contribution Classification of Labor Pension approved by the Executive Yuan, benefiting all employees across the Group.
A consultant re-employment mechanism has been established for senior retirees to effectively pass down their invaluable practical experience and improve talent succession efficiency, which helps strengthen our corporate human capital.
To support employees in a smooth transition into retirement, the Chunghwa Telecom Training Institute organizes the "Sweet LOHAS Employee Retirement Care Program" on a periodic basis. Meanwhile, the company continuously sponsors the "Chunghwa Telecom Retirees Association" in hosting recreational activities, ensuring employees can enjoy their retirement with peace of mind.
| Benefit | Description | Beneficiaries（persons） | Amount Invested（NT$ Thousand） |
|---|---|---|---|
Parental Allowance（Company） |
A 6-month allowance available in line with the Employment Insurance Act, along with an extra parental allowance of 50% of insured salary amount of the Labor Insurance in line with the Chunghwa Telecom policy. | 131 | 16,448 |
Childcare Allowance（Company） |
Automatic subsidy of NT$12,000/year by the system for any eligible child of employee aged 0-6. | 3,448 | 36,674 |
Sports Activities |
11 road running events, 116 hiking events, 98 ball games, and 423 other activities( stairclimbing, calisthenics, walking, health lectures, etc.) organized nationwide. | 59,351 | 15,819 |
*ESOT |
To improve employee welfare, boost employees' commitment to the Company, and share fruits of corporate operation. All employees are eligible to join but they can decide to participate or not based on his or her own will. | 19,925 | 2,422,382 |
Children Education Subsidy |
Twice a year （for the 1st and 2nd semesters） | 16,734 | 78,021.532 |
Wedding Subsidy |
Wedding subsidy for application by employee to be married in line with the laws and regulations. | 286 | 715 |
Maternity Allowance |
Maternity Allowance for application by employee or the spouse thereof giving birth. | 403 | 32,888 |
Work Hour Reduction for Childcare |
Application for 1 work hour reduced per workday with pay available for any employee with the need to care for child under age 6. | 2,751 | 93,359 |
Recreational/Sports Space |
Sports center, swimming pool, tennis, badminton, basketball, table tennis room, integrated activity space, karaoke, healthy hotels. | Activity space is 15,608 square meters in total | |
*Note: As of 2025, employee participation in the Employee Stock Ownership Trust (ESOT) program reached 95%, with the Group's total investment in share purchases amounting to NT$2.42 billion.
Fully Paid Leaves and Allowances for All Employees, Exceeding Statutory Requirements
| Item | Chunghwa Telecom | Labor Standards Act |
|---|---|---|
| Annual Leave |
|
|
| Funeral Leave | Better than the statutory requirement for certain kin | Paid leave available for certain kin |
| Personal Leave | 5 days of personal leave with pay (Since 2026): 7 paid days and 7 unpaid days |
No salary |
| Family Care Leave | Up to 7 paid days (Since 2026: Up to additional 7 unpaid days) |
No salary |
| Mental Health Leave (Since 2026) |
3 days per year | No this leave |
| Birthday Leave (Since 2026) |
1 paid day per year, available during the birthday month | No this leave |
| Sick Leave | Full salary (Since 2026): Full attendance bonus is deducted proportionally. |
Half salary |
| Menstrual Leave | Full salary | Half salary |
| Maternity Leave | 91 days, with flexible day-off, fixed day-off, or national holiday included | 8 weeks, with flexible day-off, fixed day-off, or national holiday included |
| Pregnancy Checkup Leave | 10 days | 7 days |
| Miscarriage Leave | Full salary | No salary |
| Pregnancy Checkup Accompaniment and Paternity Leaves | 10 days | 7 days |
*Our company provides all employees with fully paid maternity leave of 91 days and fully paid paternity leave of 10 working days (two weeks).
Childcare Benefits
Childcare-friendly Workplace
Chunghwa Telecom committed to building a thoughtful environment that fosters a balance between work and family life for employees, aiming to become an ideal childcare-friendly workplace. To alleviate the issue of low birthrate in Taiwan, and to support employees who just start families and raise children, it offers a variety of childcare support measures and benefits, including:
- Any employee with the need to care for child under age 3 may apply for 1 work hour reduced per workday with full pay and without impact to attendance or performance appraisal. Where both husband and wife are employees of Chunghwa Telecom, they are eligible to this benefit together, allowing the family to spend a quality time altogether. Starting from 2024, the scope of eligibility will be expanded to include employees with children under the age of 6.
- Starting from July 2024, the monthly childcare allowance for employees with children aged 0 to 6 is increased, and an additional maternity allowance of NT$80,000 per childbirth is available as well.
- A total of 18 workplace childcare support centers were set up at 10 locations across six municipalities for the children of employees aged 2 to 6 years old to access education and care services. Starting from the academic year of 2023, free extended-hour service is available for employees to pick up their children without worry.
To care for employees and alleviate the issue of low birthrate in Taiwan, Chunghwa Telecom offers a well-rounded care mechanism, including matchmaking before marriage, group wedding, and maternity allowance. Starting from 2006, we implemented the parental leave system first with a parental leave allowance better than the statutory requirement.
There were 112 employees applying for parental leave allowance without paid, 131 employees claiming the parental allowance, and a total of NT$16,448,000 disbursed for parental allowance in 2024. Also, “Family care leave, pregnancy checkup accompaniment and paternity leaves for males, menstrual leave for females, pregnancy checkup leave, maternity leave, and breastfeeding rooms” are available in accordance with the laws. The epidemic prevention childcare leave is also available in line with the government’s policy of epidemic prevention for employees to take care of their families at ease.
| Year | Item | Male | Female | Total |
|---|---|---|---|---|
| 2025 | Employees eligible for unpaid parental leave（persons） | 1,340 | 370 | 1,710 |
| Employees applying for unpaid parental leave（persons） | 45 | 67 | 112 | |
| Reinstatement rate（%） | 100 | 94.92 | 96.77 | |
| 2024 | Employees eligible for unpaid parental leave（persons） | 1,354 | 446 | 1,800 |
| Employees applying for unpaid parental leave（persons） | 34 | 93 | 127 | |
| Reinstatement rate（%） | 96.00 | 94.44 | 94.85 | |
| 2023 | Retention rate upon reinstatement from unpaid parental leave（%） | 95.00 |
98.63 | 97.85 |
Note: Relevant benefits are mainly applied to the non-fixed term contract employees of Chunghwa Telecom, excluding those of subsidiaries. Reinstatement Rate = (Number of employees who should reinstate and did reinstate during the current year / Number of employees who should reinstate during the current year) × 100%