Happy Workplace


Issue Date:2022/06/30

Employee Benefits System

Chunghwa Telecom views its employees as the most important partners. Committed to “employee at ease,” we not only protect the labor rights of employees from violation but also help employees achieve a work-life balance and bring out their best through construction of a quality benefits system and a safe, decent working environment.

Happy Enterprise

Aiming to become a “happy enterprise,” Chunghwa Telecom construct well-rounded system in terms of working environment, compensation and cultivation, benefits and incentives, as well as friendly workplace, so as to put employees at ease and bring out their best to create higher values for individuals and the Company. The relevant measures include:

Benefit Description Beneficiaries Amount Invested
Parental Allowance(Company)
A 6-month allowance available in line with the Employment Insurance Act, along with an extra parental allowance of 50% of insured salary amount of the Labor Insurance in line with the CHT policy 101 persons NT$13,926
Childcare Allowance(Company)
Automatic subsidy of NT$6,000/year by the system for any eligible child of employee aged 0-6 3,568 persons NT$17,426
Sports Activities
3 road running events, 188 hiking events, 44 ball games, and 366 other activities (stairclimbing, calisthenics, walking, health lectures, etc.) organized nationwide 38 thousand persons NT$11,157
To improve employee welfare, boost employees’ commitment to the Company, and share fruits of corporate operation 17,224 persons NT$2.4 Thousand/month per person
Children Education Subsidy
Twice a year (for the 1st and 2nd semesters) 17,645 persons NT$73,954
Wedding Subsidy
Wedding subsidy for application by employee to be married in line with the laws and regulations 209 persons NT$522.5 Thousand
NT$2,500 per person
Maternity Allowance
Maternity Allowance for application by employee or the spouse thereof giving birth 396 persons NT$990 Thousand
NT$2,500 per person
Funeral Subsidy
Family funeral subsidy for application by employee in the event of death of parent, foster parent, stepparent, spouse, or child thereof 693 persons NT$3,465 Thousand
NT$5,000 per person
Recreational/Sports Space
Sports center, swimming pool, tennis, badminton, basketball, table tennis room, integrated activity space, karaoke, employee hotels 43,315.7 m2 in total

Note: Benefits are available mainly for employees with non-fixed term contract at Chunghwa Telecom, while those at the subsidiaries thereof are not included.

Leaves and Allowance Better than the Statutory Requirements
Item Chunghwa Telecom Labor Standards Act
Annual Leave
  • Service for 7 years: 21 days
  • Service for 10 years: 28 days
  • Service for 15 years: 30 days
  • Service for 7 years: 15 days
  • Service for 10 years: 16 days
  • Service for 15 years: 21 days
Marriage Leave 14 days 8 days
Funeral Leave Better than the statutory requirement for certain kin -
Personal Leave 5 days of personal leave with pay No salary
Family Care Leave 7 days for personal leave and family care leave combined No salary
Sick Leave Full salary Half salary
Menstrual Leave Full salary Half salary
Maternity Leave 42 days, with flexible day-off, fixed day-off, or national holiday excluded 8 weeks, with flexible day-off, fixed day-off, or national holiday included
Pay during Maternity Leave
  • 100% salary payment regardless of service duration of employee without impact on full attendance
  • 100% salary payment for employee in service for 6 months or above
  • 50% of salary payment for employee in service less than 6 months without impact on full attendance
Miscarriage Leave Full salary Half salary
Pregnancy Checkup Leave 8 days 7 days
Parental Leave Allowance
  • 6-month parental allowance from the competent authority in line with the Employment Insurance Act
  • 50% of average monthly insured salary amount for the 7th month to 24th month
  • 6-month parental allowance from the competent authority in line with the Employment Insurance Act
  • No subsidy for the 7th month and beyond

Childcare Benefits

To care for employees and alleviate the issue of low birthrate in Taiwan, CHT offers a well-rounded care mechanism, including matchmaking before marriage, group wedding, and maternity allowance, to employees from single to family with children. Starting from 2006, we implemented the parental leave system first with a parental leave allowance better than the statutory requirement.

There were 88 employees applying for parental leave allowance without paid, 101 employees claiming the parental allowance, and a total of NT$13,926,000 disbursed for parental allowance in 2021.

“Family care leave, paternity leave for males, menstrual leave for females, pregnancy checkup leave, maternity leave, and breastfeeding rooms” are available in accordance with the laws. The epidemic prevention childcare leave is also available in line with the government’s policy of epidemic prevention for employees to take care of their families at ease.

Year Item Male Female Total
2021 Employees eligible for unpaid parental leave 842 369 1,221
Employees applying for unpaid parental leave 15 73 88
Reinstatement rate 76.5% 98.6% 96.6%
2020 Retention rate upon reinstatement from unpaid parental leave 100% 100% 100%

Employee Support Programs

Item Description
Flexible Working Hours
  • Chunghwa Telecom offers employees the flexible working hour mechanism. Different from the conventional fixed working hours, on the basis of same total working hours per day, employees may choose to come to office in 8:00-9:00 and flexibly adjust their working schedule (move up or postpone) catered to their needs, provided that employees finish the jobs allocated.
  • Chunghwa Telecom Laboratories stipulated the Directions for Flexible Working Hours Implementation of Chunghwa Telecom Laboratories for employees to adopt the flexible working hours as 07:30-9:30 for clock-in and 16:00-18:00 for clock-off, which is to be expanded and applied to all institutions in 2022.
WFH Arrangement
  • CHT has established the system of Working from Home (WFH), created a mobile operating environment and offered digital tools to help our employees to work remotely.
  • Any employee that fits for WFH can submit application in line with their business needs before accessing the CHTNet corporate network for working remotely.
  • The internal corporate network created at CHT is protected by an advanced cybersecurity mechanism that allows secured access of internal resources. In addition to WFH employees, employees of mobile operation and corporate managers on business trip may access the corporate internal network for document viewing and approval, emergency handling, among others.
Part-time Working Options
  • To support employees in their career planning and family life, CHT is planning for the “Part-time Employee System.” With the system, employees will be able to apply for a transfer into “regular part-time employees” in the future in line with their needs for the balance between work with study or family care, cutting down their monthly regular working hours.
Childcare Facilities/Contributions
  • Any employee with child aged 3 or under may apply for 1-hour working hour reduction per day with pay and without impact to other rights.
  • A parental leave allowance > the statutory requirement in Taiwan
  • For an employee applying for 2-year parental leave, subsidy of 50% of average monthly insured salary amount is available from 7th to 24th month with a maximum of 18 months subsidized and a total amount of over NT$410,000.
  • Employee in service with child at 0-6 year(s) old is provided with a NT$6,000 childcare allowance per capita per year.
  • “Breastfeeding rooms” are installed at the workplace to meet employees’ need in breastfeeding.
  • Contracted quality local childcare facilities offer employees discounts on the childcare service fees.
  • Children of employees are supported with 4 to 12 times of education expense subsidies, totally up to NT$35,800.
  • The public early childhood education and care service has been promoted in 2020 with 16 childcare facilities installed, which is projected to open for service in August 2022.
Paid parental leave for the primary caregiver
  • In the duration of parental leave, employee is entitled to the 6-month parental allowance disbursed by the competent authority in line with the Employment Insurance Act. Afterward, the Company offers an extra parental allowance better than the statutory requirement, i.e. a 50% of insured salary amount of the Labor Insurance for a maximum of 2 years.
Paid parental leave for the non-primary caregiver
  • Better than the statutory requirement, a 7-day paid leave (family care leave) is available.