Sustainable Governance

Communication Channels

Issue Date:2023/10/27

Communication Channels

We have established a variety of communication channels to ensure the needs and recommendations of internal and external stakeholders can be heard and responded by the corresponding units of the Company. In the event of any violation or potential breach of laws or regulations, complaints and reports can be made via channels as follows:

CHT Stakeholder Communication and Engagement
Stakeholder Communication Channels
Customers
Investors https://www.cht.com.tw/zh-tw/home/cht/investors/shareholder-services/contact-us
Suppliers https://scm.cht.com.tw/outboard/
Chung-Hwa Telecom procurement system, procurement specification and policy included.
Employees
  • http://eip.cht.com.tw
  • Grievance Unit:Organization and Talent Development Department (Room 503, CHT Headquarters, No.21-3, Sec. 1, Xinyu Rd., Taipei City)
  • Hotline:+886 0800-080998
  • Fax:+886 (+886 2)2357-0007
  • Email:chthr@cht.com.tw
Audit Committee of the Board of Directors The correspondence address and email account of the Audit Committee of the Board of Directors for handling reports or complaints (limited to accounting, internal accounting controls, and auditing matters )are as follows:
  • Room 1107, No. 21-3, Sec. 1, Xinyi Road, Zhongzheng District, Taipei City 100, Taiwan (R.O.C.)
  • E-mail address: auditcomm@cht.com.tw

  • Spokesperson
    Name

    Yu Shen Chen

    Position

    CFO

    Telephone

    +886 2 2394 0043

  • Deputy Spokesperson
    Name

    Li-Show Wu

    Position

    SEVP

    Telephone

    +886 2 2394 0045

  • Deputy Spokesperson
    Name

    Cho-Fen(Angela), Tsai

    Position

    Assistant Vice President

    Telephone

    +886 2 2394 0045

  • Public Relations
    Name

    Ming-Chu Kuo

    Position

    Senior Director

    Telephone

    +886 2 2344 2889

  • Sustainable Development
    Name

    Wei-Chuan Lin

    Position

    Senior Director

    Telephone

    +866 2 2344 2780

  • Investors
    Name

    Cho-Fen Tsai

    Position

    Assistant Vice President

    Telephone

    +886 2 2344 5488

  • Shareholders
    Telephone

    +886 2 2394 1845 --------------- 08:30 – 17:30(Monday – Friday)

  • Suppliers
    Name

    Yu-Wei Hsu

    Position

    Associate Senior Administrator

    Telephone

    +886 2 2344 4081

  • Customers
    Telephone

    +886 0800 080 123

  • Employees
    Name

    Organization and Talent Development Department, Headquarters

    Telephone

    +886 0800 080 998

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