Newsweek, the internationally renowned media outlet, recently announced the results of its 'World’s Most Trustworthy Companies 2024' list. Chunghwa Telecom stood out among nearly 6,000 assessed companies worldwide, earning a spot on the global rankings as the only Taiwanese telecom operator, and ranking prominently among the 11 telecom operators listed globally. Newsweek, one of the top three U.S. news magazines, conducted a comprehensive evaluation using surveys and social listening analysis, focusing on three key indicators: customer trust, investor trust, and employee trust. The assessment covered nearly 6,000 companies across 23 industries spanning 20 countries, leading to the selection of the top 1,000 most trustworthy companies globally. With Taiwanese companies included for the first time this year, Chunghwa Telecom earned a spot on the list, highlighting the deeply rooted brand trust and global recognition for excellence.
“We are honored to receive such international recognition, ”stated Chih-Cheng Chien, Chairman and CEO of Chunghwa Telecom. He emphasized that as the leading brand in Taiwan’s telecom industry, we are committed to being the most trustworthy and valuable ICT company. We realize that ‘trust’ is the foundation of all relationships and a critical element for sustainable business operations. When employees, customers, investors, and stakeholders believe that a company values their concerns, brand trust and loyalty can continue to thrive. This trust enables enterprises to move steadily forward in a rapidly changing environment. Chunghwa Telecom will continue to uphold a spirit of innovation and commitment, listening to all stakeholders and striving to create mutual, sustainable value.
Solid Technical Strength and Excellent Service Quality, Highly Trusted by Customers
Chunghwa Telecom's long-standing customer trust comes from its consistent, high-quality services and unwavering commitment to expertise and integrity. Verified by international speed authorities, Chunghwa Telecom has achieved Taiwan’s broadest mobile network coverage and fastest speeds and remains the only telecom operator offering seamless 360-degree connectivity on land, sea, and sky. As AI and cloud computing technologies continue to develop, industries are increasingly demanding high-speed and energy-efficient transmission. Chunghwa Telecom is proactively aligning with global standards and adopting cutting-edge next-generation communication technologies. Recently, in collaboration with NTT, Chunghwa Telecom launched the world’s first international IOWN all-optical network, offering high-bandwidth, low-latency, and low-energy transmission. In the future, by integrating AI, XR (AR/VR) and other innovative technologies, Chunghwa Telecom aims to enable more diverse, convenient and creative applications. Additionally, the Company continues to strengthen network infrastructure in rural and island regions, striving to reduce the digital divide gap between urban and rural areas. In 2023, Chunghwa Telecom held over 80 'Smart Academy' sessions, benefiting more than 3,000 attendees, including young students and senior citizens, helping them acquire digital skills with ease and achieving the goal of digital equality.
Outstanding Corporate Governance and Transparent Information Disclosure, Endorsed by Investors
Chunghwa Telecom's dedication to expertise is equally reflected in its investor and stakeholder relations. As a dual-listed entity on the New York and Taiwan Stock Exchanges, Chunghwa Telecom proactively engages with international best practices to enhance corporate governance and adheres to the highest international standards to ensure that information is transparent, timely, and equitably disclosed. Additionally, the Company enhances communication and engagement with investors, utilizing diverse ways to assist investors gain a comprehensive understanding of Company's operations, strategies, and growth, thereby earning great acclaim from both domestic and international investors and analysts. This year, Chunghwa Telecom received FinanceAsia magazine’s Bronze Award for Best Investor Relations across all sectors in Taiwan, standing out as the only telecom company in Taiwan to receive this honor. Furthermore, in responding to stakeholder interest in climate action, Chunghwa Telecom published its English report on Taskforce on Nature-related Financial Disclosures (TNFD) in early July this year, becoming the first telecom operator in Taiwan to issue a TNFD report. Later, the Company also published Chinese version, providing stakeholders with clear insights into its assessment and response to nature-related risks. These proactive and concrete actions have strengthened investor confidence in Chunghwa Telecom's long-term value.
Employee Benefits Policies Move with the Times, A Friendly Workplace Enhance Employee Happiness
Internally, Chunghwa Telecom emphasizes that employees are their greatest assets. The Company is committed to creating a diverse, equal, and inclusive workplace that promotes happiness, offering benefits that go beyond legal requirements to support employees' career development and personal lives. These benefits include extending maternity leave up to 13 weeks, increasing childbirth subsidies, holding employee group wedding events, and establishing Taiwan’s first workplace childcare support centers. The Company helps employees balance their family lives and career development, enabling them to work confidently while raising their children. Furthermore, Chunghwa Telecom has launched the "All-Aged Employee Care Program" to address the diverse needs of employees across different age groups, concretely realizing the philosophy of "nurturing the young, empowering the capable, and caring for the elderly". In September, the Company was honored with first place in the Large Enterprises service sector of the 'CommonWealth Talent Sustainability Award’. This award underscores the Company’s efforts in talent development, enhancing employee welfare, and building a happy work environment, gaining recognition from the employees and stakeholders.
Looking ahead, Chunghwa Telecom will continue to uphold the principles of integrity in its operations, maintaining an innovative and dedicated approach to consistently create value for customers, strategic partners, shareholders, and employees.
Note: For more details, please refer to Newsweek's official website
https://www.newsweek.com/rankings/worlds-most-trustworthy-companies-2024
