Chunghwa Telecom achieves another remarkable success on the international stage, being honored with three awards at the Frost & Sullivan Best Practices Awards 2025. The company once again retained its title as the 2025 Taiwanese Telecom Company of the Year and 2025 Taiwan Data Center Services Competitive Strategy Leadership Award, while also earning a new distinction - the 2025 Taiwanese 5G Technology Innovation Leadership Award. With these achievements, Chunghwa Telecom stands as the only company in Taiwan to have been recognized in Frost & Sullivan Best Practices Awards for eight consecutive years, underscoring its long-term leadership and outstanding performance in AI innovation, 5G enterprise solutions, and data center development. Mr. Chih-Cheng Chien, Chairman and CEO of Chunghwa Telecom, expressed his appreciation for the international recognition. “We are deeply honored to receive these prestigious awards once again,” stated Mr. Chien. “This recognition highlights Chunghwa Telecom’s strategic commitment to innovation in AI and emerging technologies, our active promotion of 5G private networks and smart applications, as well as our strategic advancements in data center and AI infrastructure - all of which have earned strong recognition from the international community.”
Leading the Industry with AI Innovation and Diverse Applications - Winner of the 2025 Taiwanese Telecom Company of the Year Award
According to Frost & Sullivan analysts, Chunghwa Telecom has been recognized for driving innovation through AI-centric strategies, continuously upgrading both its network and service offerings to demonstrate forward-looking industry vision that continues to lead the industry. The company has strengthened its multi-layer “Sea, Land, Satellite and Sky” network architecture and developed a high-bandwidth, high-stability fiber network to support the growing demands of generative AI and big data applications. In addition, the company has also independently developed the CHT AI Factory platform, which integrates computing power and data resources to enable the practical deployment of AI, driving new growth in its telecommunications services. Frost & Sullivan Analysts further noted that Chunghwa Telecom continues to monitor global AI development trends and transform its technological capabilities into concrete services. The company has expanded AI applications into healthcare, transportation and smart city development, collaborating with industry partners to advance intelligent ecosystems. At the same time, Chunghwa Telecom is deeply committed to talent cultivation, having achieved more than 1,300 cloud application certifications and 300 AI-related international certifications, demonstrating a strong technical foundation and a long-term strategic vision.
Integrating 5G and AI to Create New Service Value – Earns First-Ever Recognition with the 2025 Taiwanese 5G Technology Innovation Leadership Award
According to Frost & Sullivan’s analysis, Chunghwa Telecom has demonstrated outstanding performance in 5G innovation, particularly in private networks, smart cities, and smart healthcare, where its influence on industry development has become increasingly evident. For instance, in the manufacturing sector, Chunghwa Telecom integrates its 5G enterprise private networks with AI image recognition and automated optical inspection (AOI) technology to transmit high-resolution images to an AI platform in real time for defect detection. By integrating robotic arms for automated classification, the end-to-end solution effectively reduces labor costs and error rates while enhancing production efficiency and quality control. In smart cities development, Chunghwa Telecom has partnered with the Tainan City Government to advance 5G smart pole applications, integrating smart street lights, weather stations, surveillance cameras, 5G small cells and digital signage. Supported by the company’s self-developed smart city management platform, CHTCityOS, the system enables real-time analysis of pedestrian and vehicle flows, air quality monitoring, and intelligent law enforcement functions - creating a safer, more efficient, and more connected urban environment. In smart healthcare field, Chunghwa Telecom has achieved notable success. Through collaboration with Taipei Veterans General Hospital, the company has established a next-generation 5G medical demonstration site. The project includes the development of AI-based dialysis risk prediction models and remote healthcare monitoring systems, enhancing patient care quality and improving the efficiency of medical resource utilization.
AI + IDC Creating a New Competitive Edge - Winner of the 2025 Taiwan Data Center Services Competitive Strategy Leadership Award
In the area of data center competitive strategy, Frost & Sullivan analysts noted that Chunghwa Telecom has advanced its infrastructure innovation while balancing customer needs and sustainability. The company continues to invest in high-density data centers and AI application services, marking a new milestone for Taiwan’s data center services. Chunghwa Telecom stated that since 2024, it has launched a facility renovation program to upgrade existing buildings - enhancing power distribution, cooling efficiency and structural resilience. Through these efforts, existing facilities have been upgraded into AI-ready data centers. These upgrades increase the company’s overall IT load capacity, supporting the growing demands of AI and high-performance computing. Through strategic planning, the company not only optimizes asset utilization, but also maintains flexibility in responding to market trends and technological changes. The recognition of the Taiwan Data Center Services Competitive Strategy Leadership Award affirms Chunghwa Telecom’s achievements in strategic planning, technological advancement and customer-centric innovation.
Mr. Chien emphasized that winning these three prestigious awards symbolizes Chunghwa Telecom’s integrated strengths across AI innovation, 5G applications, and data center development. It also reflects the company’s unwavering commitment to a customer-centric philosophy, continuously leveraging innovative technologies to enhance service quality and deliver superior network experiences to all customers.
