Environmental Sustainability

5G Green Enterprise

Issue Date:2022/06/30

5G Green Enterprise

To live up to its commitment to environmental sustainability and march toward the goal of net-zero emissions, Chunghwa Telecom aims for becoming a “Green Enterprise.” The 5G (Green) Actions were taken to incorporate the environmental sustainability issues into the corporate operation, products, and services to strengthen the core competencies and guide the development of a low-carbon sustainable industry.

1G: Green Operation

To more efficiently manage all the environmental resources and energy efficiency performance, we successfully developed the Environment ARtificer THeurgy System, aka. the EARTH system, to effectively reduce costs in energy and raise environmental management efficiency.

CHT Environmental Management Expenditure
Item 2019 2020 2021
Environmental management costs (NT$ thousand) 328,558 329,126 330,550
Percentage in revenue (%) 0.16 0.16 0.16

2G: Green Energy

To fulfill the commitment to 100% IDCs using renewable energy and march toward the goal of net-zero emissions, Chunghwa Telecom proactively invests in renewable development and deploy solar power plant. A total of 51 PV systems installed across Taiwan with a total capacity of 4,506 kWp as of the end of 2021.

3G: Green Store

Chunghwa Telecom is the first telecom company with the first service center fully transformed into a green store in Taiwan. With the “CHT Green Store,” we encourage consumers to purchase green products first. Chunghwa Telecom’s revenue from green products as of the end of December 2021 was NT$259.57 million, accounting for 11.94% of revenue from its commercially available products.

We promote the “paperless receipt service” comprehensively. As of December 2021, the ratio of paperless receipts was over 71%. With 590 million sheets of paper saved, which is equivalent to 54,382 trees saved or 10,768 metric tons of carbon emissions reduced, we contributed to the global warming mitigation.

Item 2019 2020 2021
Sheets of paperless bills (in 10K) 1,933 1,968 1,994
Ratio of paperless bills (%) 70 71 71
Sheets of paper saved (in K) 579,946 590,000 590,000
Trees in conversion 52,722 53,673 54,382
Carbon emissions reduced (metric ton) 10,439 10,627 10,768

4G: Green Supply Chain

As early as in 2008, we have been implementing “sustainable supply chain management action” as the first telecom operator that implemented the supply chain sustainability management. To strengthen the “sustainability level” throughout the supply chain, Chunghwa Telecom went first in the industry by securing two “Firsts in terms of Supply Chain”:

  • First ICT enterprise that launched the “sustainable supply chain” initiative, effectively connecting with authoritative sustainability organizations and partners around the globe to specifically respond to the UN SDGs together with our supplier partners
  • First telecom operator in Taiwan that joined “CDP Supply Chain Program” to invite suppliers to fill out their carbon management information on the international platform, elevating the suppliers’ carbon management capabilities via the scientific, quantitative mechanism.

5G: Green Procurement

Chunghwa Telecom proactively puts the idea of “green procurement” into action. It procures green products with green labels (low in pollution, recyclable, resource efficient, or green building materials), self-declared, or with lower environmental impacts throughout their lifecycles (from resource procurement to disposal) first and actively partakes in green procurement initiatives and campaigns in an attempt to encourage the green consumption trend in the industry and the broader society.

Aiming for an annual 5% of green procurement, we work to raise the green procurement to 50% or more in the overall procurement amount in the future. Also, ISO 20400 sustainable procurement guidance has been introduced to strengthen and exercise the green practices of sustainable procurement through the ISO procurement management system.

Year 2019 2020 2021
Green procurement amount (NT$ million) 1,024 904 14,994
Percentage of green procurement amount (%) 2.47 1.08 22.37