Sustainable Governance
Sustainable Development Organization
The Sustainable Development and Strategy Committee is the highest governing unit for Chunghwa Telecom 's sustainable development efforts. It is a committee under the board of directors, currently chaired by the chairman, with all members composed of directors (with a majority being independent directors).
Additionally, Chunghwa Telecom has established the Sustainable Development Promotion Committee, organized by the management department and with the Chief Sustainability Officer serving as the chairperson. It consists of four working groups: Environmental Group, Social Group 1, Social Group 2, and Governance Group. This committee monitors sustainable development trends and dynamics, takes concrete actions to implement sustainable thinking, regularly reports to the Sustainable Development and Strategy Committee, and aims to continuously create value for stakeholders.
Sustainable Development and Strategy Committee
On August 9, 2023, the 7th meeting of the 10th Board of Directors of Chunghwa Telecom resolved to integrate the Sustainable Development Committee with the Strategy Committee into the Sustainable Development and Strategy Committee, which was elevated to be a functional committee under the board of directors. The committee convenes quarterly to provides strategic guidance on the sustainable development vision, long-term policies and management principles, as well as medium to long-term objectives. (For committee members and organizational regulations, please refer to Board Committees).
Sustainable Development Promotion Committee
The Sustainable Development Promotion Committee is composed of the management department and aims to adhere to the Company's overall sustainable development strategy. It promotes various sustainable action plans with the goal of advancing sustainable low-carbon transformation. It aspires to create a better living environment for future generations and to contribute more to the sustainable development of industry and society.
| Item | Description |
|---|---|
| Chairperson | Chief Sustainability Officer |
| Mechanism | The Sustainable Development Promotion Committee undertakes the strategies directed by the Sustainable Development and Strategy Committee, drives various action plans, coordinates the division of work, and monitors the progress of implementation. Quarterly, it reports to the board of directors on important issues, stakeholder communication outcomes, achievements in sustainable development promotion, and progress towards goals. Annually, it provides reports to the board of directors' Sustainable Development and Strategy Committee on the promotion of sustainable business activities. |
| Execution |
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| Meeting Frequency | The Promotion Committee meets semi-annually, cross-group meetings are held quarterly, and working group meetings take place monthly. |
| Key Sustainability Performance |
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Supervision of the Board of Directors
The Board of Directors of Chunghwa Telecom plays a crucial role in supervising the Company’s promotion of sustainable development initiatives. It ensures the alignment between Chunghwa Telecom's operational strategies and action plans with the Company's sustainable development goals.
| Date | Board Meeting | Important Agenda |
|---|---|---|
| 2023/01/31 | The 4th Session of the 10th Board of Directors |
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| 2023/05/10 | The 6th Session of the 10th Board of Directors |
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| 2023/08/01 | The 7th Session of the Strategy Committee under the 10th Board of Directors |
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| 2023/08/09 | The 7th Session of the 10th Board of Directors |
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| 2023/10/30 | The 8th Session of the Sustainable Development and Strategy Committee under the 10th Board of Directors |
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| 2023/11/08 | The 8th Session of the 10th Board of Directors |
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| 2024/01/16 | The 9th Session of the Sustainable Development and Strategy Committee under the 10th Board of Directors |
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Internalization & Communication of Sustainable Development Promotion
To ensure that all employees of Chunghwa Telecom across Taiwan understand the spirit of corporate sustainability and actively implement it while providing timely feedback and suggestions, we have established multiple communication channels within the company. Through these channels, we promote relevant issues and integrate them into our performance evaluation mechanism. This allows us to translate sustainability concepts into actionable steps and effectively incorporate them into our daily operations.
| Channel | Name | Action |
|---|---|---|
| Executive Communication | Senior Management Meeting | The material issues of sustainability are regularly submitted to the senior management meeting for discussion before resolutions adopted to improve directions and goals of development. |
| Employee Communication | Enterprise Information Portal | Chunghwa Telecom provides internal websites/systems for employees to submit suggestions or innovative ideas, allowing us to gather feedback and ideas from our employees. We also have an employee forum where they can openly express their opinions and concerns. Additionally, we have established channels for public complaints and reports, ensuring that employees have access to a designated platform for reporting any misconduct or issues. Internal messaging |
| Employee Training | Environmental Training | 5G Plastic Free Environmental Education for volunteer training was conducted in cities such as Taichung and Kaohsiung to communicate the ideas of environmental sustainability. |
| Corporate Sustainability Education and Training | The Corporate sustainability-related courses are conducted, and external consultants are invited for education and exchange in line with the international trends every year. | |
| New Recruit Training | Chunghwa Telecom conducts digital training courses and growth camps for new employees to educate them on corporate values, personnel policies, work rules, and labor-management relations. These programs aim to provide comprehensive knowledge and understanding of the company's culture, values, and operational guidelines. By equipping new employees with this information, we ensure they are well-prepared to integrate into the organization, align with its mission, and contribute to its success. These training initiatives also promote a positive and inclusive work environment and foster strong employee engagement and satisfaction. | |
| e-Learning | Courses, timely information, and announcements are available to the employees anytime on the e-Learning system. | |
| Annual Appraisal | Administrative Sustainability Performance | The sustainable development goals are incorporated in the annual management performance evaluation as the basis for departmental implementation performance appraisal. |
| Online Test on CoC | Promotion and tests on the Code of Conduct, Ethical Corporate Management Best Practice Principles, and Insider Trading Prevention are conducted yearly. | |
| Reporting mechanism | Employees in violation of the Code of Conduct and Ethical Corporate Management Best Practice Principles are subject to disciplinary action in accordance with the corporate regulations upon verified as true. | |
| Others | Sustainability ESG Report Workshop | Chunghwa Telecom periodically conducts analysis of the latest external reports on ESG (Environmental, Social, and Governance) trends. These analyses are shared during internal meetings to enhance employees' awareness and understanding of sustainability development trends. By staying informed about industry trends and best practices in ESG, employees can actively contribute to the company's sustainability initiatives and align their work with broader environmental and social goals. This practice fosters a culture of continuous learning and promotes a collective commitment to responsible business practices across the organization. |
| Official Website and Social Media | Chunghwa Telecom has established an "ESG Section" on its official website and YouTube channel. The company has also set up a Facebook fan page specifically focused on ESG topics. |
