AWS MSP technical services

Chunghwa Telecom's AWS MSP professional operation team is composed of several AWS professionally certified engineers and Security experts. This capable and dependable team is here to help companies with the resources they need at each stage of digital transformation to transition seamlessly onto the cloud, where they can benefit from its flexibility and other advantages.

What is MSP?

MSP refers to a Managed Service Provider, which provides professional consultation services after services mirgrating to the cloud, and can help companies to monitor services and optimize overall cost expenditures in real time.

Chunghwa Telecom AWS MSP service provides several advantages to the customer
  • No extra cost or pressure from managing the cloud
  • Helps optimize your system while cutting costs
  • Keeps up-to-date with the newest AWS technology and reduces costs from education/training and human resources
  • Realizes high availability and security compliance for the system while realizing digital transformation for the company
Chunghwa Telecom AWS MSP service characteristics
  • Lowers costs and improve system quality
    Management, monitoring, and maintenance are all handled by Chunghwa Telecom. This means low-cost and high-quality system management services. Reduces the burden for system management, so that IT personnel are no longer tied to elaborate management and are freed up to concentrate on more valuable product development.
  • Predicts sudden events and precision attacks
    The Chunghwa Telecom AI monitoring system can predict and eliminate faults that occur on your system in advance; and you can access Chunghwa Telecom's problem inquiry and technical consulting services 24-7-365.
  • Provides the customer with suitable solutions
    Chunghwa Telecom professional consulting services include cloud technology support, such as corporate transformation inquiry, AWS best practices architecture planning, introduction of DevOps procedures, Security compliance recommendations, AWS education/training, and maintenance.
  • Certified AWS professional cengineers and information security experts
    Serving more than 1,000 customers; has passed several international standard certifications; has most customer recommendations.
Chunghwa Telecom AWS MSP characteristics
  • Agile deployment of cloud environment and provision of education/training and professional inquiry services. This reduces the burden on IT, let company focus on more valuable business.
  • Cloud business does not require extra recruitment or education/training, reducing the costs of time and cultivation while also reducing the uncertainty from turnover.
  • Chunghwa Telecom's professional MSP team provides AWS best practices architecture planning and reduces unnecessary expenditure for the customer.
  • With AI automated learning for monitoring and maintenance, the customer can go all year without shutting down their servers, all while enjoying 24-7-365 support.
  • The customer can understand the status of their system, real-time usage data, service health, and other data. Chunghwa Telecom also provides OS & AP patching, AWS parameter recommendations and adjustments, IAM establishment and management, as well as other dedicated services.
Benefit from the best practices of the architecture

In traditional environments:

  • The user needs to estimate requirements for the infrastructure
  • Unable to perform large-scale testing
  • Fear of change
  • Normally unprovable by experiment

In the cloud environment:

  • No estimation of capacity requirements
  • Testing is done for production scale
  • Experimentation is much simpler
  • Allows for the system's structure to develop
  • Establishes a data-driven system architecture
Chunghwa Telecom AWS MSP service content
  • With AI automated learning for monitoring and maintenance, the customer can go all year without shutting down theirservers with 24-7-365 support.Allows for the system architecture to evolve
  • The Chunghwa Telecom AI monitoring system predicts and eliminates system faults, guaranteeing the quality of the customers' systems.
  • Chunghwa Telecom supplies the customer with proprietary Security mechanisms and control policies and protects the customer's sensitive information and important assets.
  • Chunghwa Telecom's professional risk assessment and mitigation strategy help create value for the customer's key business.
  • The Chunghwa Telecom AI monitoring system automatically detects resource abnormalities, allowing systems to dynamically obtain necessary resources and recover quickly from faults.
  • System alerts are overseen by Chunghwa Telecom 24-7, ensuring that the customer's services are not interrupted.
  • Chunghwa Telecom propose the architecture based on customer's requirements, making resources fully utilized.
  • Optimization reports are provided to help csaving costs for the customer.
  • Recommendations are made on the use of resources to eliminate unnecessary costs and resources.
  • And optimization reports are provided for cost associated with usage, saving costs for the customer.
AWS has been recognized as a cloud leader for 9 consecutive years by Gartner

It is the only service provider in Taiwan to provide both direct connect and consulting

Taiwan's only AWS IoT-certified company

Over 100 certified architects have assisted with cloud optimization

Over 100 experts provide professional analysis of fields including finance, telecom, insurance, tax services, electricity, distribution

The DevOps consulting team helps continual integration and turns over development models

Successful Cases