• International Direct Calls(009/002)
  • Corporate Hotline 009
  • International Economic Calls(019)
  • Global Single Collect Calls
  • International 008 Toll Free Service
  • Audio Conference
  • Satellite Phone(Thuraya)
  • Inmarsat communications
  • TV Program Satellite Relay Service
  • Satellite Transponder Rental
  • Satellite TV Circuit

    • Product Introduction

    009 International Direct Dialing (IDD) allows customers to directly dial international phone numbers using the prefix 009, without going through an operator via the 100 international switchboard. Currently, this service is available for 244 countries or regions and is commonly referred to as IDD.


    Dialing Method

    International Access Code (009/002) + Country Code + Area Code + International Phone Number
    For example, to dial Tokyo(area code 03), Japan directly from Taiwan:

    009 81 3 xxxxxxxx
    Or
    002 81 3 xxxxxxxx

    To make an international call, first dial the international access code (009 or 002), followed by the recipient’s country code, area code, and phone number. Note: Do not dial the leading zero in the area code.


    If you have any questions regarding the "International Direct Dialing" service, please call our customer service hotline at 0800-080123, and our representatives will be happy to assist you!

    Note: 002 is a public international access code. Chunghwa Telecom customers can also use 002 to make international calls. However, 009 is Chunghwa Telecom’s exclusive international code. Using 009 may offer promotional rates from time to time (please refer to promotional announcements). We recommend using 009.


    Rates by Country

    Please refer to the latest Chunghwa Telecom announcement for 009/019 International Direct Dialing rates:
    各國國碼及費率查詢 | 中華電信 CHT.com.tw

    1. Major Customers:
      • Refers to business entities under the same uniform business number.
      • Refers to government agencies with the same registration number.
      • For affiliated enterprises, entities located within the same community, industrial park, or campus, they may be considered as a single customer only after signing a separate agreement with Chunghwa Telecom through a designated representative or unit. Upon agreement, their total telecommunications usage or rates may be consolidated.

    2. Monthly International Call Charges:
      If the customer's monthly billed international call charges — including IDD (International Direct Dialing), OTD (Operator-assisted Telephone Dialing), IODC (International Operator Dialing Collect), Direct Call to Taiwan, and international roaming received calls (excluding Super eCall) — reach a specified threshold, a corresponding discount will be applied.

    3. Corporate Volume Discounts:
      Customers whose total monthly usage of Chunghwa Telecom services reaches a certain amount may be eligible for customized discount plans and service agreements, which can be stipulated through a separate contract.

    4. Billing Time Periods:
      • Regular Time: Monday to Friday, 08:00–23:00
      • Discount Time:
        (1) Monday to Friday, 23:00–08:00 the next day
        (2) All day Saturday to 08:00 on Monday
        (3) All day on national holidays

    5. Definition of National Holidays:
      National holidays are based on the annual government administrative calendar published by the Directorate-General of Personnel Administration, Executive Yuan.
      • Make-up days and adjusted holidays are billed at discount time rates, treated the same as national holidays.
      • Make-up working days are billed at regular time rates, treated the same as regular weekdays.