Introduction to products

009 international direct dialing (IDD) refers to where an international number is dialed directly by a customer rather than by a telephone operator (100). There are currently 239 countries or regions included in IDD.

Dialing method

International prefix (009/002) + country code + area code + int.

Example of Calling Japan from Taiwan 009 or 002 + 81 + 3 + xxxxxxxx (tel. no.)

For IDD, the caller first dials the international prefix (009 or 002), and then the country code and area code of the receiving party, followed by that party's phone number (the 0 in front of the area code should not be dialed).

If you have any questions about international direct dialing, call 0800-080100 for assistance from our customer service personnel.

Note: 002 is the international common code. Chunghwa Telecom customers can dial 002 for international calls. 009 is Chunghwa Telecom's dedicated international code, which occasionally provides special rates (see special announcements for details). So using 009 is recommended.

Chunghwa Telecom's 009/019 international direct dialing rate adjustment

1.009/019 international direct dialing fee description: From April 27, 2020, to respond to changes in operation costs, Chunghwa Telecom has adjusted its rates for 009/019 international direct dialing to 20 countries/regions.

• (1) Rate adjustment

Service item		Direct dial international dialing				International cost-saving phone
		009				019
Rate units		New Taiwan Dollars/6 seconds				New Taiwan Dollars/minute
Applicable regions (Chinese)	Applicable country codes	International direct dialing communications fee				International direct dialing communications fee
		Rate before change		Rate after change		Rate before change		Rate after change
		Peak period	Off-peak period	Peak period	Off-peak period	Peak period	Off-peak period	Peak period	Off-peak period
Solomon Islands	677	$3.2	$2.7	$44 for the first 6 seconds of each call, and $ 4.4 for each 6 seconds thereafter		$26	$22	$44
Papua New Guinea	675	$3.2	$2.7	$41 for the first 6 seconds of each call, and $ 4.1 for each 6 seconds thereafter		$26	$22	$41
Republic of Vanuatu	678	$3.2	$2.7	$44 for the first 6 seconds of each call, and $ 4.4 for each 6 seconds thereafter		$26	$22	$44
Independent State of Samoa	685	$3.2	$2.7	$44 for the first 6 seconds of each call, and $ 4.4 for each 6 seconds thereafter		$26	$22	$44
Kiribati	686	$3.2	$2.7	$48 for the first 6 seconds of each call, and $ 4.8 for each 6 seconds thereafter		$26	$22	$48
Nauru	674	$3.2	$2.7	$48 for the first 6 seconds of each call, and $ 4.8 for each 6 seconds thereafter		$26	$22	$48
Cook Islands	682	$3.2	$2.7	$43 for the first 6 seconds of each call, and $ 4.3 for each 6 seconds thereafter		$26	$22	$43
Niue	683	$3.2	$2.7	$47 for the first 6 seconds of each call, and $ 4.7 for each 6 seconds thereafter		$26	$22	$47
Republic of the Gambia	220	$3.9	$3.5	$39 for the first 6 seconds of each call, and $ 3.9 for each 6 seconds thereafter		$29	$26	$39
The Maldives	960	$3.0	$2.7	$32 for the first 6 seconds of each call, and $ 3.2 for each 6 seconds thereafter		$24	$22	$32
Kingdom of Tonga	676	$3.2	$2.7	$42 for the first 6 seconds of each call, and $ 4.2 for each 6 seconds thereafter		$26	$22	$42
Republic of Fiji	679	$3.2	$2.7	$11 for the first 6 seconds of each call, and $ 1.1 for each 6 seconds thereafter		$26	$22	$11
New Caledonia	687	$3.2	$2.7	$11 for the first 6 seconds of each call, and $ 1.1 for each 6 seconds thereafter		$26	$22	$11
Haiti	509	$3.9	$3.5	$19 for the first 6 seconds of each call, and $ 1.9 for each 6 seconds thereafter		$29	$26	$19
Suriname	597	$3.9	$3.5	$39 for the first 6 seconds of each call, and $ 3.9 for each 6 seconds thereafter		$29	$26	$39
American Samoa	1684	$3.2	$2.7	$32 for the first 6 seconds of each call, and $ 3.2 for each 6 seconds thereafter		$26	$22	$32
French Polynesia	689	$3.2	$2.7	$10 for the first 6 seconds of each call, and $ 1 for each 6 seconds thereafter		$26	$22	$10
Lesotho	266	$3.9	$3.5	$39 for the first 6 seconds of each call, and $ 3.9 for each 6 seconds thereafter		$29	$26	$39
Togo	228	$3.9	$3.5	$39 for the first 6 seconds of each call, and $ 3.9 for each 6 seconds thereafter		$29	$26	$39
Thuraya Satellite Phone	88216	$5.0	$4.75	$68 for the first 6 seconds of each call, and $ 6.8 for each 6 seconds thereafter		$50	$47.5	$68




• (2) User Type:
  1. For Chunghwa Telecom's landline users and other business landlines that use Chunghwa Telecom's 009/019
  2. Monthly contract mobile users at other telecoms
  3. Monthly contract mobile users of Chunghwa Telecom

  
  

• (3) Applicable regions:
  
  For Chunghwa Telecom's landline users and other business landlines that use Chunghwa Telecom's 009/019,monthly contract mobile users at other telecoms, or monthly contract mobile users of Chunghwa Telecom In Taiwan, dial 009/019 to dial to Solomon Islands, Papua New Guinea, Vanuatu, Independent State of Samoa,Kiribati, Nauru, Cook Islands, Niue, Republic of the Gambia, The Maldives, Kingdom of Tonga, Republic of Fiji, New Caledonia,Haiti, Suriname, American Samoa, French Polynesia, Lesotho, Togo, Thuraya Satellite Phone.