Last updated : 2021/04/20
Mobile satellite communications
1.Thuraya mobile satellite communications services
The National Communications Commission approved Thuraya mobile satellite communications services on January 28, 2013.(Please refer NCC Official document number as No. 10241003270). And customers can apply Thuraya service include purchase terminal in 37 of listed CHT regular chain stores. The service is available for mountain climbers, shipping companies, sailors, Search and Rescue Staff, and international travelers for emergency communications.
The coverage of the Thuraya mobile satellite communications service includes 142 countries in Europe, Asia, and Africa. The mobile satellite handset is water repellent, dustproof and shockproof, and has "GSM and satellite dual-mode." It is lightweight and the usage method is similar to the GSM phone. It offers long talk time and good voice quality, and it can always find a signal (almost communication blind area), making it suitable for areas with poor or no terrestrial mobile signal, such as marine and mountainous areas. Customers can purchase the satellite phone for this service from Chunghwa Telecom.
Product name (fax will no longer be supported from June 30, 2021)
Thuraya handheld satellite phone
Thuraya XT-Lite: Voice, SMS, GPS
Thuraya XT-Pro: Voice, GmPRS, SMS, GPS
Thuraya Satesleeve+/HotSpot: Satellite phone sleeve for
combine with smartphone
Thuraya Satsleeve (no longer in production) Voice, GmPRS,
SMS, GPS
Thuraya XT (no longer in production) Voice, GmPRS, SMS,
GPS
Thuraya XT-Dual (no longer in production) Voice, GmPRS,
SMS, GPS, GSM mode
Thuraya satellite internet equipment (broadband):
Thuraya IP
Thuraya IP+
Thuraya boardband Maritime communications equipment:
Orion IP
Introduction to Thuraya satellite communications
products
Brochure:XT-Lite、XT-Pro、Thuraya IP+
User manual:Single channel repeater、FDU-XT
2.Domestic fixed-network calls to satellite mobile
phones
Product description
Chunghwa Telecom provide fixed line and mobile phones to dial to Thuraya, Australia satellite, and Iridium satellite phone services. Meanwhile, CHT fixed line and mobile customer could communicate with Thuraya, Australia satellite, and Iridium satellite phone services.
Dial mode for domestic fixed-line and mobile phone to mobile satellite service
Thuraya satellite: 009 + 88216 Ｘ
Australian satellite: 009 + 61 14 Ｘ
Iridium: 009 + 8816 Ｘ
Last updated : 2021/04/20
Mobile satellite communications service rates
1.Thuraya mobile satellite communications service rates
Chunghwa Telecom's rates were adjusted (as follows) on March 1, 2021, in response to changes in Thuraya mobile satellite communications service fees
2.Rate plan of fixed-line dial to satellite phones
Unit: New Taiwan Dollars/6 seconds
|
Satellite telecom provider name |
Country code |
Peak period |
Off-peak period |
|
|
Thuraya |
88216 |
$68 for the first 6 seconds of each call, and $6.8 for each 6 seconds thereafter |
||
|
Australia satellite |
61 |
5 |
4.75 |
|
|
Iridium |
8816 |
7.5 |
7.1 |
|
Peak period: 08:00 – 23:00, Mon – Fri
Off-peak period: 23:00 – 08:00 (next day), Mon – Fri; 00:00 Saturday – 08:00 Monday, national holidays
Related links
Application method
1.Thuraya mobile satellite communications service application
Services started from
February 1, 2013, and customers may apply at 37 of listed CHT
regular chain stores. The application form has five pages:
The
first page contains service plan content, including basic
information for application, the applicant's information,
service types, rate plans, procured equipment types, and
delviery detials.
The second page is the Thuraya mobile
satellite communications service contract; read carefully over
two days.
The third page is the pre-paid service
agreement; non-pre-paid services do not require an
agreement.
The fourth and fifth pages are the disclaimer
on collection of personal information.
When applying, please bring the application form and required certificates to the listed CHT regular chain stores. After the service staff check the certificates, and transfer to the satellite business office of the international branch to assign a specialist to take over. The service specialist will take the initiative to contact you to complete the application. If there is a one time charges for the application, such sim card setting fee, deposit, equipment fee, accessories,sim card top-up charges. Any one-time fees will be paid by remittance, and the service center does not accept cash payment for the time being. The following is the business remittance account information:
Receiving bank: Bank of
Taiwan, Xinyi Branch
Account name: INTERNATIOAL BUSINESS
GROUP, CHUNGHWA TELECOM CO.,LTD.
Account number: 054 031
038 397
For questions about the application or its completion progress, call our toll-free service hotline at 0800-080123.
2.Fixed-line/mobile IDD dial to Mobile satellite service
No need to application!
Any international direct dialing Chunghwa Telecom fixed-line or mobile phone can proceed by following the international direct dialing method.
If your landline or mobile phone cannot make satellite calls, check whether you have been restricted from international calls.
If your fixed-line or mobile phone is not from Chunghwa Telecom, ask your system operator if dialing Thuraya satellite phones is allowed.
Last updated : 2021/04/20
Dial to satellite phones from domestic fixedline and mobile phones
Thuraya satellite: 009 + 88216 Ｘ
Australian satellite: 009 + 61 14 Ｘ
Iridium: 009 + 8816 Ｘ