Introduction to the services

Introduction to the services

TWGATE (Taiwan Gateway), Chunghwa Telecom’s international network service brand, is a leading IP Transit provider that meets the growing global demand for bandwidth. With rich submarine cable resources, global PoPs, and diverse routing options, TWGATE delivers reliable, high-performance, and scalable internet services —making it an ideal long-term partner for customers seeking sustainable growth.

Features and Advantage

The leading telecommunications brand in Taiwan

TWGATE is the flagship brand of Chunghwa Telecom, a leader in Taiwan’s telecommunications industry. With extensive resources and a broad customer base, TWGATE grows alongside its clients—empowering sustainable success through reliable connectivity and trusted partnership.

Deployment of international bandwidth

TWGATE leverages its extensive submarine cable infrastructure to interconnect countries with built-in route, ensuring exceptional backbone stability. With direct access to global PoPs, TWGATE provides shorter routing paths and consistently reliable performance—minimizing the risk of disconnection or packet loss while delivering a seamless internet experience for enterprise customers.

Customizable routing

TWGATE’s robust interconnections with global carriers provide fast and flexible routing options. Through Dedicated Internet Access (DIA) or BGP peering, customers can easily tailor their network architecture to meet specific performance and scalability requirements.

Flexible billing methods

TWGATE offers flexible billing options, including both committed and burstable models—giving customers the freedom to choose the pricing structure that best fits their usage patterns and business needs.

DDoS cybersecurity defense mechanisms

Blackhole routing, attack detection, alert notification, and other proactive measures to mitigate the impact on customers’ network services.

24/7 maintenance services

TWGATE provides 24/7 network management services, ensuring reliable operations through proactive maintenance and responsive support—so customers can resolve issues easily and stay focused on their business.

IP coverage

Leveraging its extensive international submarine cable capacity, Chunghwa Telecom’s global branch delivers seamless internet transit services to domestic ISPs, ICPs, universities, academic institutions, and multinational enterprises. By connecting to designated PoPs, customers gain access to TWGATE’s fast, stable, and high-quality global connectivity—engineered to support diverse network needs with maximum efficiency.

Benefits

  • Always Connected. Always Competitive.
  • Smart Routing. Seamless Operations.
  • High-Speed. High-Stability. High-Value.
  • 24/7 Support. 100% Uptime. Trusted for Growth

Success story

A leading ISP in Taiwan relies on TWGATE’s high-quality, low-latency connectivity and expert technical support to drive rapid growth—demonstrating TWGATE’s ability to scale with its customers and deliver enterprise-grade performance.