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Prepaid Card Use Instructions

  • Following instructions will be included in the Product Manual.

  • Initial setup: Insert the SIM card into your mobile handset and turn the handset on.

  • Services:

    1. Chunghua Telecom 5G/4G Prepaid Card suits all your internet needs when traveling in Taiwan. The Day Pass Plan includes unlimited 5G/4G internet access, free access to CHT Wi-Fi hotspots all around Taiwan, and internet sharing whenever you want.

    2. This Prepaid Card also enables you to make international calls as well as local calls when traveling in Taiwan so that you can save up on tremendous roaming charges. Please refer to DM provided by CHT service centers or dial 928 from your handset for more information or customer assistance.

  • How to Make a Call:

    1. Domestic Land Line: area code + phone number + SEND

    2. Mobile: mobile phone number + SEND

    3. International: 009 or 019 + country code + area code + phone number + SEND

    4. Others: dial 112 for Emergency Hot Line (free)

  • How to Send SMS:

    1. Local SMS: simply enter receiver's local Mobile number. (e.g. 09xxxxxxxx)

    2. International SMS: please enter "+" + "country code" + "receiver's mobile number" (e.g. sending SMS to China, you need to enter +86xxxxxxxxxxx)

  • How to Recharge Your Ideal Card:

    1. Scratch the silver strip on the Recharge Voucher to reveal the 14-digit voucher number.

    2. Dial *101*2* + 12-digit voucher number + # from your handset or dial 928 from your handset, and follow the voice instructions to recharge your Ideal Card.

    3. The SIM card can be topped-up at any time before the expiry date. However, since the expiry date cannot be extended, the topped-up value must be used up before the SIM card expires.

  • Where to Buy the Recharge Vouchers:

    1. Chunghwa Telecom Service Centers or Senao Retai Stores

    2. Convenience Stores (Including 7-11, FamilyMart, Hi-Life, OK)

  • Dial 928 from your handset for following services:

    1. Balance and Expiry Date Inquiry

    2. Top-Up

    3. Multi-Language Support: 1 for Chinese; 2 for English; 3 for Japanese; 4 for Thai; 5 for Vietnamese; 6 for Indonesian.

    4. Customer Service

  • Note:

    1. The valid duration of the SIM card and service starts from the day of your first usage (including making a call, sending a text message or surfing the Internet) + the number of days of the package you have chosen.(For instance: If you have applied for a 5-day pay-by-the-day 4G SIM card and the first phone call you made was at 18:00:00 on 2023.08.15, the valid duration of the SIM card and service will be between 18:00:00 on 2023.8.15 and 23:59:59 on 2023.8.20.)

    2. At the end of each outgoing call, you will receive a text containing Last Call Info showing called number, duration, cost and remaining balance. (However, there is no text of Last Call Info for SMS-related services.)

CHT Wi-Fi Auto Connect

CHT Wi-Fi Services

Chunghwa Telecom 5G/4G Prepaid SIM Cards (Day-Pass Plans) enable you to enjoy not only unlimited mobile data and free voice credits, but also free access to CHT Wi-Fi network all around Taiwan.

Chunghwa Telecom’s customers are exclusively able to auto connect to CHT Wi-Fi networks. Once you have initiated the required settings on your mobile phone, whenever you are within coverage of the CHT Wi-Fi network, your mobile phone will automatically join the network. Thus, there is no need to bother with cumbersome username and passwords anymore. Enjoy the freedom and hassle-free CHT Wi-Fi during your stay in Taiwan.

Chunghwa Telecom currently deploys CHT Wi-Fi hotspots all around the country. These CHT Wi-Fi hotspots can be found at convenience stores, fast-food restaurants, public transportation stations, scenic spots, and many others all around Taiwan. They cover places where you would visit on a daily basis, letting you enjoy the freedom and wonderful experience of surfing the internet when traveling in Taiwan!

Note: Before you start to use CHT Wi-Fi for the first time, please dial 5397 from your mobile phone to activate the service. CHT Wi-Fi activation takes approximately 15 minutes (The precise time is dependent on the system).

iOS Device Settings

1

When the screen appears to confirm installation of the configuration file, click on "INSTALL"

2

Turn on your Wi-Fi and click on the "CHT Wi-Fi Auto" network and you should automatically gain access to the CHT Wi-Fi Network

4

3

Turn on your Wi-Fi and click on the "CHT Wi-Fi Auto" network and you should automatically gain access to the CHT Wi-Fi Network

4
Download the iOS profile

Android Device Settings

Turn on your device's Wi-Fi

1

Click on the SSID "CHT Wi-Fi Auto" network

2

Your device should automatically join the CHT WiFi network and be able to

4

When you device asks you for the settings, choose "SIM" or "EAPSIM"(may vary on different devices) and then click on "Connect"

3

Your device should automatically join the CHT Wi-Fi network and be able to

4

Tarrifs

Calling local numbers in Taiwan.
4G Pre-Paid Card Tariffs (Domestic)
Type (NT$/second)Peak HoursOff-Peak Hours
On-netNT$0.05/sec
Off-net or Domestic Land LineNT$0.1/sec
Voice MailNT$0.05/sec
SMS (Sending)NT$1/each
Digital service data transfer chargeNT$0.001/ KB
Calling international numbers
4G Pre-Paid Card International Communication Charge (Calling from Taiwan)
Receiving Area (NT$/minute)009 (/6 seconds charge)019 (/minute charge)
Peak HourOff-Peak HourPeak HourOff-Peak Hour
AsiaHong Kong 852109.576.3
Japan 81;

South Korea 82

1312.49.68.6
China 861312.47.76.9
Thailand 66; Philippines 631817.11110
AmericaUSA (including Hawaii, Alaska; excluding Guam); Canada5.95.643.6