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CityOS - a single, integrated platform

Our Smart City solution is built around CityOS, a City-Governance 360 platform developed in-house by Chunghwa Telecom with real-time dashboard, smart event trigger, and full support of IoT connections to enable a smarter and safer city. CityOS empowers decision makers with data-driven insights to enhance city governance, connected vehicle systems, energy efficiency, precision farming, building automation, and advanced healthcare services.

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City Governance

Modern cities face rising challenges in managing people, traffic, and public services. CityOS offers an integrated city governance platform that combines IoT sensing, AI-driven traffic management, and intelligent law enforcement to help governments shift from reactive response to proactive governance.

Core Capabilities:

  • Smart Surveillance: Deployed via smart poles, IoT sensors collect real-time data on traffic, air quality, pedestrian flow, and public safety. Data is centralized in CityOS to support cross-agency coordination, reducing response times and manpower costs.
  • Law Enforcement: Integrated with IVS(Intelligent Video Surveillance), IP cameras, and AI image recognition to automate traffic violation detection, improve situational awareness, and enhance law enforcement precision and safety.
  • Intelligent Traffic Management: Synchronizes signal control, traffic flow monitoring, and public transit data. AI models forecast congestion and optimize traffic flow, enabling resilient and inclusive mobility—including autonomous shuttle deployment in designated areas.
Smart Buildings Integration

Our smart building solution offers comprehensive, end-to-end integration, covering everything from infrastructure design to full implementation. It seamlessly connects building automation systems (BAS), video surveillance, ICT infra, data centers, cloud services, and digital smart solutions. By integrating heterogeneous systems, the solution streamlines building operations and enables data-driven energy optimization.

Real-World Applications:

  • Building Automation: Centralized management of access control, surveillance, energy, and IT for offices—reducing manual inspection and downtime.
  • Building Modernization: Automates lighting and HVAC based on occupancy and environmental data, driving energy savings and carbon reduction.
  • Digital Transformation: Modular integration into existing facilities enables rapid deployment of monitoring and energy systems—ideal for city buildings, schools, and medical institutions.
Smart Healthcare

Leveraging our expertise in ICT integration and cloud platforms, Chunghwa Telecom has developed two flagship smart healthcare solutions—Smart Ward and Telemedicine—in collaboration with leading medical IoT device providers in Taiwan. Through strategic partnerships with domestic top medical centers, we are extending these solutions to international markets, fostering a sustainable, mutually beneficial ecosystem that bridges healthcare innovation and industry growth.

Smart Ward Solution
Our proprietary MediOS dashboard integrates a suite of intelligent devices—including Electronic Patient Displays (EPD), Smart IV Drip systems, and Automated Dispensing Cabinets (ADC)—to deliver comprehensive, visualized patient care. This solution enhances nursing efficiency, improves care coordination, and elevates overall ward management quality.

Telemedicine Solution
Our Telemedicine Solution combines Tele carts with IoMT workstations that connect seamlessly to wireless vital sign monitoring devices. This portable clinic setup enables healthcare providers to deliver flexible care with reduced patient movement—ideal for remote, in-home, or long-term care environments. The system enhances cross-department collaboration, supports real-time clinical decision-making, and helps healthcare institutions optimize resource utilization and service coverage.

Features
Full-Spectrum Smart Management Integrate traffic, healthcare, agriculture, and more through unified and centralized management.
Real-Time AI Decision-Making Built-in machine learning and event triggers enable real-time detection and prediction, minimizing the impact of unexpected incidents on city operations and business continuity.
Modular Deployment & Flexible Expansion CityOS supports modular deployment across domains such as smart transportation and smart healthcare, enabling rapid implementation tailored to different markets while reducing setup time and cost.
Multi-Layer Dashboard Customizable data visualization dashboards provide government and enterprise managers with a clear overview of operations, optimizing management processes.
Strengths
Scalable Platform Leverage a self-developed platform that ensures full control over core technologies and supports scalable expansion for evolving business needs.
Global Deployment Proven international rollouts with local subsidiaries delivering region-specific services, trusted by governments and enterprises worldwide.
One-Stop Integration Comprehensive integration from hardware devices to cloud management to optimize digital transformation efficiency and reduce operational complexity.
IoT Security & Resilience Protect connected infrastructure with a multi-layered defense architecture based on OWASP IoT principles for enterprise-grade security.