Social Aspect

Safety, Health and Wellness

Issue Date:2019/06/26

Chunghwa Telecom was the first telecom service provider in Taiwan to adopt the OHSAS 18000(transition to ISO 45001 in 2018) Occupational Health and Safety Management System. By the end of 2018, 26 Company business groups and branches had already passed international certification. We use careful systematic management to ensure the health and safety of our employees. In addition to identifying hazards and assessing the risks associated with telecom operations, the Company has also applied restrictions and enhanced risk control for high-risk tasks, while taking effective precautions to reduce occupational hazards. In addition to complying with safety and health regulations, the Company has also been active in the improvement of the current work environment and takes regular action with regard to safety and health facilities and measures.

We have a dedicated “Labor Safety and Health Department” responsible for the planning and implementation of labor safety and health matters. A “Labor Safety and Health Committee” has also been created that meets every quarter to deliberate, coordinate and make suggestions on labor safety and health issues. The “Labor Safety and Health Committee” has 29 members, including representatives from each department unit and the labor union as well as several technicians and medical personnel. Among these, ten members are from the labor union, accounting for 35%. Four meetings were held in 2018 and five proposals were presented by the labor representatives. Three of these were related to the improvement of safety and health facilities, one to the refinement of safety and health management, and one concerned food hygiene. All proposals have been solved after deliberation.

Chunghwa Telecom believes employees’ health as company’s fortune. Providing a safe and healthy workplace is the basic requirement of corporate social responsibility. Thereby, we provide flexible working hours (between 8AM to 9AM and 5PM to 6PM) and working from home (via cht-net system) for employees in need.

Full-Time Physicians and Nurses to Improve Employee’s Health Management

To better provide immediate medical assistance and attend to worker health, we engaged 20 full-time nurses and contracted 22 physicians in 2018 for this specific purpose. 
They were assigned to locations at Xinyi, Aiguo, the Da’an Industrial Park, New Taipei City, Taoyuan, Hsinchu, Miaoli, Central Taiwan, Chiayi, Tainan, Kaohsiung and Pingtung.
The Company has deployed six i-med Systems at local customer centers for employees involved in high-risk activities. Blood pressure is measured and employees are given careful health checks before they engage in any high-risk work. This reduces the risk of accidents in high-risk situations.

 

Health Promotions for Senior Employees

A significant portion of Chunghwa Telecom employees are 50 years old or older. This is one reason why we consider health care an important issue, especially for senior employees. In 2018, we launched a series of health checkups and health management programs for senior employees. In addition to helping them develop physical capabilities, it was also part of our intention to create support systems among friends.
1. Health checkups: The Company provided checkup services specifically targeted at senior employees, including carotid duplex and echocardiography for the risk of ischemic stroke, coronary artery narrowing and incomplete heart valve closure, as well as fundus photography for checking macular degeneration, retinal vessels and glaucoma.
2. Others: As a countermeasure to influenza outbreaks, Chunghwa Telecom subsidized influenza vaccinations for 1,561 employees.

Work-family Balance

CHT has launch sound initiatives to assist our employees juggle between work and family, including:
1.Maternity leave: 
We have been implementing an unpaid childcare leave system since 2006 to help employees juggle their attention between work and family. Chunghwa Telecom is required, under the Employment Insurance Act, to pay a six months maternity allowance to employees who give birth. Female employees who have taken this leave are further entitled, under company policy, to receive an additional monthly allowance of half the sum assured under the Labor Insurance Scheme during child care leave, for a period up to two years.
In 2018, NT$ 14,984 thousand was paid out as child care leave allowances, an increase of NT$ 160 thousand over 2017; 128 employees applied for maternity leaves; 102 employees applied for unpaid child care leave; 127 employees applied for child care leave allowances.
2.Paternity leave: CHT provides five-days paternity leave for employees due to their spouse's childbirth, and can apply for a sub-division.
3.Childcare facilities and contributions:
In respond to national fertility policy and retention of young workforce, employees whose children are in the age of 0-6 will be provided with a nursery subsidy of NT $5,000 every year. In 2018, the number of beneficiaries is 3,544, with a total of NT$ 7,911 thousand. 
•Provide education subsidies for employees’ children at schools. In 2018, the number of beneficiaries is 19,141 persons, with a total of NT$ 118.33 million. 
•Provide childbirth subsidy. In 2018, the number of beneficiaries is 439 persons, with a total of NT$ 1.09 million. 
•Sign up with a number of kindergartens to provide employees with children's benefits
•Provide reading rooms for employees’ children, also leisure and entertainment facilities such as swimming pool, basketball court and table tennis.

 

Retirement Benefits

CHT has launch sound initiatives to assist our employees juggle between work and family, including:
1.Maternity leave: 
We have been implementing an unpaid childcare leave system since 2006 to help employees juggle their attention between work and family. Chunghwa Telecom is required, under the Employment Insurance Act, to pay a six months maternity allowance to employees who give birth. Female employees who have taken this leave are further entitled, under company policy, to receive an additional monthly allowance of half the sum assured under the Labor Insurance Scheme during child care leave, for a period up to two years.
In 2018, NT$ 14,984 thousand was paid out as child care leave allowances, an increase of NT$ 160 thousand over 2017; 128 employees applied for maternity leaves; 102 employees applied for unpaid child care leave; 127 employees applied for child care leave allowances.
2.Paternity leave: CHT provides five-days paternity leave for employees due to their spouse's childbirth, and can apply for a sub-division.
3.Childcare facilities and contributions:
In respond to national fertility policy and retention of young workforce, employees whose children are in the age of 0-6 will be provided with a nursery subsidy of NT $5,000 every year. In 2018, the number of beneficiaries is 3,544, with a total of NT$ 7,911 thousand. 
•Provide education subsidies for employees’ children at schools. In 2018, the number of beneficiaries is 19,141 persons, with a total of NT$ 118.33 million. 
•Provide childbirth subsidy. In 2018, the number of beneficiaries is 439 persons, with a total of NT$ 1.09 million. 
•Sign up with a number of kindergartens to provide employees with children's benefits
•Provide reading rooms for employees’ children, also leisure and entertainment facilities such as swimming pool, basketball court and table tennis.