Sustainability

Ubiquitous Telecommunications Service

 

To safeguard the basic communications rights of citizens and to allow all citizens to enjoy ubiquitous telecommunications service fairly is a policy goal that the government is promoting for the long term. By utilizing our expertise in telecom technology, we hope that everyone shares the advantage of technology despite his or her wealth, social status or geographical location, thereby achieving the objective of shortening digital divide and creating digital opportunities. We also contributed resources to developing products and services to meet the needs of the disabled to realize their rights of enjoying the universe of digital technologies.

Telecommunications Universal Service

In 2017, Chunghwa Telecom has established 35 sites for accessibility to telecommunication services in supporting the government for protecting the fundamental rights of the people in communication with concrete actions.

Beneficiaries of Services:

    • 85 rural communities in Taiwan

    • Telephone service for more than 230,000 households

    • Data communication service for more than 110,000 households

    • More than 53,000 public telephones were set across 22 counties/cities

    • Data connection service for more than 500 high schools, primary schools and public libraries

 

Obstacles:

    • The topography of different rural areas varies significantly and takes time to reach, which makes the maintenance of the telecommunication systems difficult.

    • There is a higher probability that natural disasters will cause damage to the telecommunication facilities, and the cost of maintenance will not be lower than the cost of installation.

To safeguard the basic communications rights of citizens and to allow all citizens to enjoy ubiquitous telecommunications service fairly is a policy goal that the government is promoting for the long term. By utilizing our expertise in telecom technology, we hope that everyone shares the advantage of technology despite his or her wealth, social status or geographical location, thereby achieving the objective of shortening digital divide and creating digital opportunities. We also contributed resources to developing products and services to meet the needs of the disabled to realize their rights of enjoying the universe of digital technologies.

Telecommunications Universal Service

In 2017, Chunghwa Telecom has established 35 sites for accessibility to telecommunication services in supporting the government for protecting the fundamental rights of the people in communication with concrete actions.

Beneficiaries of Services:

    • 85 rural communities in Taiwan

    • Telephone service for more than 230,000 households

    • Data communication service for more than 110,000 households

    • More than 53,000 public telephones were set across 22 counties/cities

    • Data connection service for more than 500 high schools, primary schools and public libraries

 

Obstacles:

    • The topography of different rural areas varies significantly and takes time to reach, which makes the maintenance of the telecommunication systems difficult.

    • There is a higher probability that natural disasters will cause damage to the telecommunication facilities, and the cost of maintenance will not be lower than the cost of installation.