Personal

Value-added Services

 

Local Phone Value-Added Services

Local phone value-added services items include:
Call Waiting, Call Forwarding, Speed Dialing, Timed Reminders, Three Way Calling, Do Not Disturb, Direct Phone, Automatic Hunting Lines, Caller ID, Calling Number Non Display, Exclusive Calling/Receiving, and Phone Lock services.

Call Waiting
You can choose to connect to an incoming call while already on the phone, and keep the original call.

Call Forwarding
You can choose to transfer incoming calls to another preset phone (including mobile phones or pagers).
Except in a small number of cities and counties, you will receive a free remote control function when you apply for call forwarding.

Speed Dialing
Converts the number of incoming calls into a two-digit number, which allows for quick dialing.

Timed Reminders
You can set times at which you would like to receive automatic reminders.

Three Way Calling
Three persons can simultaneously take part in a party call.

Do Not Disturb
Incoming calls can be blocked when you don’t want to be disturbed.

Direct Phone
Automatically connects you to a specified number as soon as you pick up the receiver.

Automatic Hunting Lines
If a phone has two or more numbers, one will be the extension number. When that number is busy, the connection will automatically switch to the next open line.

Caller ID

The phone number of incoming calls is shown in a display. (This service is currently only available on a trial basis; the service area will gradually be expanded in the future.)

Please note that the numbers calling from the followings cannot be displayed:
1.Public telephones
2.International calls
3.Callers who choose not to allow their numbers to be displayed
4.Callers making credit calls (030)
5.DID, DLC client calls
6.Callers whose phone switchboards cannot transmit caller numbers
This service is currently available in the following areas: Taoyuan City/County, Hsinchu City/County, Yilan County, Hualien County, Miaoli County, Taichung City/County, Changhua

County, Nantou County, Yunlin County, Chiayi City/County and Kaohsiung City/County. For information on pending service in other regions, please call 412-1111, ext. 666 to check according to the recorded instructions.


Calling Number Non Display
Your number will not be shown on the display of the receiving phone when you make a call. However, when you dial numbers 110, 119, 1995 which may involve matters of public safety; therefore, your number will still be displayed. (This service is currently only available on a trial basis; the service area will gradually be expanded in the future.)

This service is currently available in the following areas: Taoyuan City/County, Hsinchu City/County, Yilan County, Hualien County, Miaoli County, Taichung City/County, Changhua

County, Nantou County, Yunlin County, Chiayi City/County and Kaohsiung City/County. For information on pending service in other regions, please call 412-1111, ext. 666 to check according to the recorded instructions.


Exclusive Calling
The phone can be used only to make calls, not to receive them.

Exclusive Receiving
The phone can be used only to receive calls, not to make them.

Phone Lock
Customers can restrict the phone for use only for international, domestic long-distance, and local calls. This function does not affect the emergency numbers 110 and 119, however.

Restriction on dialing "0204 for-fee voice information service "
We provide this service to help you avoid incurring accidental charges from unwanted calls to "0204 for-fee voice information service " by curious children or dishonest callers.
 
Explanation of Charges
Call Waiting, Call Forwarding, Speed Dialing, Timed Reminders, Three Way Calling, Do Not Disturb, and Phone Lock: NT$30 for per month. (non-residental subscriber is free of Call
Waiting monthly rental fee.)
The subscriber who set up those features via phone button shall be charged by local phone rates accordingly.  Set-up cancellation is free.

Special offers
The Do Not Disturb service is free to users who subscribe to any one of these features: Call Waiting, Call Forwarding, Speed Dialing, Timed Reminders, and Three Way Calling.
Subscribers to Call Waiting , Call Forwarding, Speed Dialing, Timed Reminders, Three Way Calling, and Do Not Disturb pay NT$30/month for any one feature, NT$50/month for two features, NT$70/month for three features, NT$80/month for four features, and NT$90/month for all five features.

Phone Lock service: NT$30/month

Restriction of 0204 calls, Direct Phone, Automatic Hunting Lines , Caller ID, Calling Number Non Display, and Incoming/Outgoing Call Restrictions are all free.

Local Phone Value-Added Services

Local phone value-added services items include:
Call Waiting, Call Forwarding, Speed Dialing, Timed Reminders, Three Way Calling, Do Not Disturb, Direct Phone, Automatic Hunting Lines, Caller ID, Calling Number Non Display, Exclusive Calling/Receiving, and Phone Lock services.

Call Waiting
You can choose to connect to an incoming call while already on the phone, and keep the original call.

Call Forwarding
You can choose to transfer incoming calls to another preset phone (including mobile phones or pagers).
Except in a small number of cities and counties, you will receive a free remote control function when you apply for call forwarding.

Speed Dialing
Converts the number of incoming calls into a two-digit number, which allows for quick dialing.

Timed Reminders
You can set times at which you would like to receive automatic reminders.

Three Way Calling
Three persons can simultaneously take part in a party call.

Do Not Disturb
Incoming calls can be blocked when you don’t want to be disturbed.

Direct Phone
Automatically connects you to a specified number as soon as you pick up the receiver.

Automatic Hunting Lines
If a phone has two or more numbers, one will be the extension number. When that number is busy, the connection will automatically switch to the next open line.

Caller ID

The phone number of incoming calls is shown in a display. (This service is currently only available on a trial basis; the service area will gradually be expanded in the future.)

Please note that the numbers calling from the followings cannot be displayed:
1.Public telephones
2.International calls
3.Callers who choose not to allow their numbers to be displayed
4.Callers making credit calls (030)
5.DID, DLC client calls
6.Callers whose phone switchboards cannot transmit caller numbers
This service is currently available in the following areas: Taoyuan City/County, Hsinchu City/County, Yilan County, Hualien County, Miaoli County, Taichung City/County, Changhua

County, Nantou County, Yunlin County, Chiayi City/County and Kaohsiung City/County. For information on pending service in other regions, please call 412-1111, ext. 666 to check according to the recorded instructions.


Calling Number Non Display
Your number will not be shown on the display of the receiving phone when you make a call. However, when you dial numbers 110, 119, 1995 which may involve matters of public safety; therefore, your number will still be displayed. (This service is currently only available on a trial basis; the service area will gradually be expanded in the future.)

This service is currently available in the following areas: Taoyuan City/County, Hsinchu City/County, Yilan County, Hualien County, Miaoli County, Taichung City/County, Changhua

County, Nantou County, Yunlin County, Chiayi City/County and Kaohsiung City/County. For information on pending service in other regions, please call 412-1111, ext. 666 to check according to the recorded instructions.


Exclusive Calling
The phone can be used only to make calls, not to receive them.

Exclusive Receiving
The phone can be used only to receive calls, not to make them.

Phone Lock
Customers can restrict the phone for use only for international, domestic long-distance, and local calls. This function does not affect the emergency numbers 110 and 119, however.

Restriction on dialing "0204 for-fee voice information service "
We provide this service to help you avoid incurring accidental charges from unwanted calls to "0204 for-fee voice information service " by curious children or dishonest callers.
 
Explanation of Charges
Call Waiting, Call Forwarding, Speed Dialing, Timed Reminders, Three Way Calling, Do Not Disturb, and Phone Lock: NT$30 for per month. (non-residental subscriber is free of Call
Waiting monthly rental fee.)
The subscriber who set up those features via phone button shall be charged by local phone rates accordingly.  Set-up cancellation is free.

Special offers
The Do Not Disturb service is free to users who subscribe to any one of these features: Call Waiting, Call Forwarding, Speed Dialing, Timed Reminders, and Three Way Calling.
Subscribers to Call Waiting , Call Forwarding, Speed Dialing, Timed Reminders, Three Way Calling, and Do Not Disturb pay NT$30/month for any one feature, NT$50/month for two features, NT$70/month for three features, NT$80/month for four features, and NT$90/month for all five features.

Phone Lock service: NT$30/month

Restriction of 0204 calls, Direct Phone, Automatic Hunting Lines , Caller ID, Calling Number Non Display, and Incoming/Outgoing Call Restrictions are all free.