Sustainability

Health & Safety

 

Safety and Health Mechanism

To show solicitude for employees working night shift, we provide overtime pay for non-rotating personnel attending night shift, and giving additional rest. In addition, for personnel working elevated operation, we established “i-med” system at institutional customer network center to provide daily blood pressure monitoring and management for elevated operational employees.


Lower Occupational Injury

Chunghwa Telecom’s “Work Accident Guidelines” contain detailed procedures for assessing occupational illness. Employees who are suspected to have suffered from occupational illness are assisted in applying for verification at the local municipal/county/city authority, in accordance with the Act for Protecting Worker of Occupational Accidents.

We manage risks at the source, making sure that construction risks are within control as early as in the design stage. The line construction management system has been added with remarks to highlight high-risk operations along with risk assessment information. The system was launched in March 2015, giving workers the effective means to identify risks and take precautions.

All high-risk operations are subject to approval. Workers are also required to take site pictures with handheld devices and upload them to the monitoring system, so that precautionary measures can be identified and taken to prevent falls, oxygen deficiency, etc. To promote employee’s awareness and skills on safety and health, we organized 208 training sessions and received 9,000 enrollments in 2016. The Company encountered 33 cases of occupational hazard in 2016; 20 of which had occurred during work while 13 had occurred when commuting. The top 3 accidents were work-related injuries, traffic accidents while commuting, and falls. Main reasons of these accidents included: lack of attention to road conditions (neglect of incoming vehicles when turning or changing lanes), failure to maintain a safe distance (inability to respond in time), failure to give way, and lack of attention to the road surface. Employees are being reminded repeatedly during Occupational Safety and Health Committee meetings, work safety meetings and training sessions to exercise greater attention over personal safety and safe driving. 

 

2016 Occupational Hazard Statistics

 

To ensure that employees receive immediate medical help when needed, we designated 5 full time nurses and 4 resident doctors to meet employees’ medical needs, and established “health service center” at Xinyi, Aiguo and Guoguang Park to provide the following health and safety services, including:

●     Health education, health promotion and hygiene guidance

●     Prevention of occupational injuries and general injury, health consultation and first aid and emergency treatment

●     Vaccination and health

●     Assist in the selection of proper job function

●     Analysis of physical and health check record, evaluation, management and maintenance and health management

●     Research report of occupational health and maintenance of injury and disease record

●     Assist health personnel to implement prevention of occupational disease and improvement of work environment 

Safety and Health Mechanism

To show solicitude for employees working night shift, we provide overtime pay for non-rotating personnel attending night shift, and giving additional rest. In addition, for personnel working elevated operation, we established “i-med” system at institutional customer network center to provide daily blood pressure monitoring and management for elevated operational employees.


Lower Occupational Injury

Chunghwa Telecom’s “Work Accident Guidelines” contain detailed procedures for assessing occupational illness. Employees who are suspected to have suffered from occupational illness are assisted in applying for verification at the local municipal/county/city authority, in accordance with the Act for Protecting Worker of Occupational Accidents.

We manage risks at the source, making sure that construction risks are within control as early as in the design stage. The line construction management system has been added with remarks to highlight high-risk operations along with risk assessment information. The system was launched in March 2015, giving workers the effective means to identify risks and take precautions.

All high-risk operations are subject to approval. Workers are also required to take site pictures with handheld devices and upload them to the monitoring system, so that precautionary measures can be identified and taken to prevent falls, oxygen deficiency, etc. To promote employee’s awareness and skills on safety and health, we organized 208 training sessions and received 9,000 enrollments in 2016. The Company encountered 33 cases of occupational hazard in 2016; 20 of which had occurred during work while 13 had occurred when commuting. The top 3 accidents were work-related injuries, traffic accidents while commuting, and falls. Main reasons of these accidents included: lack of attention to road conditions (neglect of incoming vehicles when turning or changing lanes), failure to maintain a safe distance (inability to respond in time), failure to give way, and lack of attention to the road surface. Employees are being reminded repeatedly during Occupational Safety and Health Committee meetings, work safety meetings and training sessions to exercise greater attention over personal safety and safe driving. 

 

2016 Occupational Hazard Statistics

 

To ensure that employees receive immediate medical help when needed, we designated 5 full time nurses and 4 resident doctors to meet employees’ medical needs, and established “health service center” at Xinyi, Aiguo and Guoguang Park to provide the following health and safety services, including:

●     Health education, health promotion and hygiene guidance

●     Prevention of occupational injuries and general injury, health consultation and first aid and emergency treatment

●     Vaccination and health

●     Assist in the selection of proper job function

●     Analysis of physical and health check record, evaluation, management and maintenance and health management

●     Research report of occupational health and maintenance of injury and disease record

●     Assist health personnel to implement prevention of occupational disease and improvement of work environment