Sustainability

Service Impacts

 

Alleviate Public Concerns in Electromagnetic Radiation

Research conducted by international organizations including WHO has found no conclusive scientific evidence regarding the harmful effect of electromagnetic waves on human health. Nevertheless, to eliminate customers’ doubts, Chunghwa Telecom ensures strict compliance with the authority’s safety standards when constructing telecom infrastructures.

In 2016, Chunghwa Telecom was incurred NT$ 6.5 million of fines and administrative penalties on 13 counts of violation associated with base stations. These violations had occurred as we sought to address consumers’ demand for “good reception” and concern towards “negative health impacts from base stations.” The Specific Absorption Rate (SAR) of all mobile communication products purchased have complied with the restrictions of the National Communications Commission (NCC). Given the scarcity of suitable base station locations and the need to assure consumers’ rights to quality communication, the Company will strive to comply with regulations by taking precautions at different stages of installation. 

  

Fraud Prevention

In 2007, Chunghwa Telecom assisted the government in establishing the 165 Anti-Fraud Consultation Hotline to support the police authorities to fight fraud and to protect the property of the public.

Reduce Negative Impacts

The Internet has emerged to become the main form of media due to the convenience it offers; however, the convenience also gave rise to significant negative impacts. We have introduced numerous measures in line with NCC’s new “iWIN-Internet Content Protection Institution” to minimize negativity circulating the Internet, and thereby provide consumers a healthy, trouble-free network environment.

 

*iWIN: https://i.win.org.tw/iWIN/

 

Alleviate Public Concerns in Electromagnetic Radiation

Research conducted by international organizations including WHO has found no conclusive scientific evidence regarding the harmful effect of electromagnetic waves on human health. Nevertheless, to eliminate customers’ doubts, Chunghwa Telecom ensures strict compliance with the authority’s safety standards when constructing telecom infrastructures.

In 2016, Chunghwa Telecom was incurred NT$ 6.5 million of fines and administrative penalties on 13 counts of violation associated with base stations. These violations had occurred as we sought to address consumers’ demand for “good reception” and concern towards “negative health impacts from base stations.” The Specific Absorption Rate (SAR) of all mobile communication products purchased have complied with the restrictions of the National Communications Commission (NCC). Given the scarcity of suitable base station locations and the need to assure consumers’ rights to quality communication, the Company will strive to comply with regulations by taking precautions at different stages of installation. 

  

Fraud Prevention

In 2007, Chunghwa Telecom assisted the government in establishing the 165 Anti-Fraud Consultation Hotline to support the police authorities to fight fraud and to protect the property of the public.

Reduce Negative Impacts

The Internet has emerged to become the main form of media due to the convenience it offers; however, the convenience also gave rise to significant negative impacts. We have introduced numerous measures in line with NCC’s new “iWIN-Internet Content Protection Institution” to minimize negativity circulating the Internet, and thereby provide consumers a healthy, trouble-free network environment.

 

*iWIN: https://i.win.org.tw/iWIN/